Henrique Chagas Email & Phone Number

México, Df, Mx

Reporting to the Fraud Prevention Director- Owner of fraud prevention strategy, leveraging business objectives for Retail & Business, fiat & crypto currencies, to drive data driven decisions on priorities, product developments and compliance;- Responsible for developing and supervising a fraud risk assessment process, to analyze new products and features being launched, establishing mitigation plans and monitoring its execution;- Reference in innovation, focusing on enabling new technologies for better capture of fraudsters, enhancing fraud related customer experience, improving awareness and operational efficiency;- Constantly updated on fraud trends, third party solutions, regulatory changes

São Paulo, São Paulo, Br

Reporting to the Fraud Prevention Superintendent- Leadership of 4 different product oriented squads with 47 people, comprising developers, product managers, business analysts and designers;- Development of several fraud prevention initiatives, such as strong authentication with Auth0, OTP communication, facial recognition and liveness detection on onboarding and payments, device fingeprint and geolocation as input for many rules, robust centralized decision making platform;- Supervision of product backlog and roadmap of product teams, acting on quarterly prioritizations, articulation with stakeholders and communication;- Construction of a Product Strategy based on product maturity on every single technical domain;- Negotiation with external providers, exploration of new technologies and benchmarking;

São Paulo, Sp, Br

Reporting to Fraud's General Manager- Leadership of game changer projects in fraud industry such as 3DS 2.0, Pix and Open Banking;- Fraud risk evaluation and management of dozens of new products and features, such as Whatsapp Moneysend, lending products, and many others;- Leadership in searching, negotiating and enabling external partnerships for new technologies in fraud, such as Facial Recognition, Liveness Detection, Device Fingerprinting, among others;- Experience in banking industry associations discussions about fraud - ABBC, ABECS, BCB;- Articulation of many initiatives involving operations, product and engineering, and strong relationship with other teams, such as Legal, Data Protection, Products, Public Policy and many others.

Sao Paulo, Sp, Br

Reporting to Director - Distance Learning Operations-Leadership of 35 collaborators spread out in 4 heterogenic teams with different scope and profile. Teams responsibilities reaching from operational routines on Distance Learning operations, to cross functional projects development, focusing on high quality and speed deliveries. -Active participation on disruptive projects, questioning old practices and searching for improvements on Distance Learning business model, through heavy data analysis and board presentations.-Structuring of KPIs for the commercial and backoffice teams, presenting weekly updates to the directors. Indicators segmented between routine, seasonal, task forces and strategic ones.-Improvement of internal processes and development of tools to support the operation, seeking automation and redirecting the team to the most tactical activities.

Sao Paulo, Sp, Br

Reporting to Senior Manager - Distance Learning Operations-Responsible for managing projects focused on internal processes improvement, leading a multidisciplinary team and working with distinct transversal areas.-Development and management of KPIs of the entire Operational Direction, generating inputs to business decision-making at the Vice President level.-Implementation of tools to control the performance of various areas of the company, supporting the increase on transparency of the internal processes and improvement of the indicators.

Las Condes, Región Metropolitana De Santiago, Cl

- Responsible for LATAM’s relationship with airport concessionaires in VCP and GRU, negotiating to enable backoffice, frontoffice and operational areas along the terminal and external areas. Also assessed on investment analysis and feasibility studies of infrastructure and operational growth.- Led financial analysis and project structuring within a cost reduction initiative, aimed at the standartization of LATAM’s infrastructure in airports, based on Opex and Investment analysis. - Assessed the restructuring of LATAM’s infrastructure department, analyzing contracts with maintenance providers and internal procedures. Identified and implemented financial and operational KPIs, increasing the department performance, through processes mapping and monitoring of KPI’s evolution.- Assessed in several projects as PMO, coordinating iniciatives with many stakeholders, such as HR, IT, Infrastructure, Safety, Airport Administration and others.

São José Dos Campos, Sp, Br

Responsible for the technical analysis of products and processes. Process development and assembly testing of air-conditioning, anti-ice bleed system, oxygen and pressurization of aircraft. Development of tools and equipment to support the production process – requirements preparation, vendor selection and monitoring of development. Integration with the areas of Systems Engineering, Projects Engineering, Partners and Suppliers, ensuring the manufacturability and testability of the product. Application of "Lean Manufacturing" tools (Kaizen, Yokoten, Poka-Yoke).

São Paulo, São Paulo, Br

Responsible for developing quantitative and qualitative analysis based on the client's situation. Submission of an action plan to correct the discrepancies regarding the best practices of the company, focusing on cost reduction and process improvement.Acting for clients such as Alpargatas, Positive and Trisul with projects review of management processes, staff dimensioning and budget review.

Munich, De

Responsible for preparing technical and commercial sales proposals of transformers and negotiation with customers. Responsible for managing the project from technical specification, supporting project designers, production monitoring and transformers delivery to customers. Orders worth approximately USD 1.5 mi serving customers as CPFL, Petrobras, Volkswagen, plants, etc..

Brussels, Brussels, Be

Support project managers in various activities, such as planning and design of wind farms, analysis of operational problems, project reviews, feasibility calculations and contracts analysis.

Chicago, Illinois, Us

Responsible for preventive maintenance and system protection against ESD (Electro Static Discharge). Acting in the calibration and maintenance of test equipment and cellular ERB (Base Stations). Direct action on the shop floor, training assemblers on best practices, performing equipment tests and corrective and predictive maintenance.

Specialization, Blockchain Revolution In Financial Services

Mba, Project Management

Engenharia Elétrica