Henrique Peter Email & Phone Number

State Of Rio Grande Do Sul, Brazil

I continued the work I was already doing as a Data Scientist and started managing some additional projects, such as:- Creating and updating the company's community, which was great for better understanding our customers' profiles, their pain points, and preferences, enabling us to act more effectively on their requests. This resulted in higher customer.

I structured the Data department of the startup, creating more robust and automated databases. This transformation completely changed the decision-making culture, shifting from an intuition-based approach to one entirely focused on data and evidence-based decisions.I worked on projects such as:- Reducing churn, achieving a 30% decrease in cancellations by.

Feliz, Rio Grande Do Sul, Brasil

Experience in providing services to companies utilizing production control platforms. Responsibilities included:- Providing customer support via chat, comprehending and resolving client issues through testing and navigating the ERP system.- Setting and executing agreed-upon goals with department heads to ensure the highest service quality for customers.

Feliz, Rio Grande Do Sul, Brasil

Experience in providing services to the general public, interacting with individuals of all ages. Key takeaways include:- Enhanced direct communication skills with people, adept at resolving issues in a more natural and efficient manner.- Improved understanding of the finances of companies of varying sizes, gained through direct engagement with balance.