Henry Ahern Email & Phone Number

Ireland

Estero, Fl, Us

London, England, Gb

Product Manager for Smart Charging, Energy Services and EV MSP. Proven record in delivering business value to stakeholders through digital technology. Have performed in a variety of environments in terms of team size & accountability. My responsibilities & achievements have included: • Development of EV Smart Charging Capability delivered for large commercial customers through Shell Recharge Solutions teams with a value of > $10MM per / annum until 2025 • Shaped Product Vision & Strategy definition for eMobility Energy Services & MSP backend• Created and embedded Demand Management & Product Prioritisation for complex value streams with dependencies across multiple teams• Led the development of Proof-of-Concept V2X Home Charging Energy Management solution • Supported product incubation initiatives by shaping concepts from project initiation through to delivery • Leading and growing Agile Teams from low numbers to multiple squads delivering diverse range of products • Delivery of an integrated fleet & smart charging product for some of the largest fleet & logistic companies globally • Support Sales & Marketing teams to secure new commercial leads and realisation of business opportunities > $50MM • Enhanced existing Fuels App capability in the U.S. to include "On-the-Go" EV Charging functionality via MSP Microservices backend• Contributed to the launch of one Europe’s first battery backed fast charging sites

London, England, Gb

• Part of a focused group of product owners working with our data science & software engineering team to deliver multiple new products for the electric vehicle & energy management space in all Company markets (Company background is as a traditional oil & gas supermajor). • Accountable for delivering for smart charging, home energy optimisation, route optimisation & ISO15118 (Plug & Charge) technologies within Company, I enabled the deployment of innovative differentiating technologies for our newly acquired renewable energy Subsidiaries in the areas of electric mobility, stationary storage & energy supply. Total Budget of approved projects for 2019/20 > $5 mm. USD• Excelled in delivering products through our agile team (using both Scrum & Kanban methodologies) for our businesses with launches of our solutions in Europe & the U.S. This built trust within the Subsidiaries of the value our staff from the larger Company could bring. • Oversaw a rapid transition of 3 key customers sites from Company ownership to subsidiary ownership while under high pressure to sunset legacy product.• Provided subject matter input into OLEV consultation for Electric vehicle charge points in residential and non-residential buildings & participated in industry knowledge share events.• Initiated & managed the installation of connected home lab leading all aspects from procurement of hardware, selection of site, HSSE procedures through to commissioning of site.• Developed strategic partnerships with key stakeholders in Company & Subsidiaries to ensure appropriate capabilities within the Company were brought.

London, England, Gb

• Digital Product Owner driving delivery of new EV charging solution in the U.S. for a traditional Super Major. This was a mobile centric platform that used I.O.T. & Data Science to provide a solution to optimise electric vehicle charging at times when renewables are plentiful and the strain on grid infrastructure is minimised. • Successfully delivered a Mobile App for remote charging, smart charging algorithm, customer support website & sales support activities in the Bay Area for 3 sites. • Supported activities in Company acquisition of incumbent EV Charge Post Operators in Europe & the U.S. • Championed Agile transformation kick off and buy in from partners and business to improve delivery confidence from traditional waterfall where risk management was prioritised over rapid iterative release.• Accountable for technical team input when responding to tenders relating to Company capabilities for EV charging services. • Drove the implementation of standards & interfaces for Electric Vehicle Charging equipment management to our Charge Post Operator back office. Connected Car (U.K.) • Delivered an innovative solution for the connected car market for in vehicle fuel payment leveraging existing mPay technology. First commercial launch of such a solution with selected OEMs and further discussions with technology giants such as Apple, Google etc. • Lead the Business Case and Investment Approval for further development in 2017 for Connected Car and the launch of Company digital API platform with a focus first on payment.

London, England, Gb

• Design Lead for innovative fuel & fleet management system that integrated telematics information from vehicles with card transaction information to give fleet managers a view on driver performance, vehicle performance & potential card fraud. • Oversaw a revamp of the design team that transformed them from working in separation from technical delivery & test teams to a situation where they were closely aligned around a standard process for design, build & test. • Implemented a new E2E User Acceptance Test strategy. I was personally responsible for successful delivery of 10 major releases of the product over 4 years in collaboration with our partners from one of the world’s leading IT consultancy firms in addition to 2 fleet management & telematics companies. • Leader of Change Management championing a more agile approach with business & technology partners.• Strengthened IT reputation with Key Customers by working with account managers to develop a customer retention strategy and deliver crucial improvements identified by key customers.• Design Focal point for new strategic partnership with a second telematics provider to increase market exposure with an established reputation in Fleet Management.

London, England, Gb

• Focussed on IT application migration for Company LPG business to new owners in 16 countries across Europe: Identified the As-Is landscape and the future To-Be organisation. Documented the test strategy as the final part of divestment process. • Lead Application Analyst responsible for overall completion of Application Team deliverables including IT Support Gap Assessment, Technical Landscape Design, Functional Gap Analysis, Detailed complex illustration of the ERP & Connected applications. • Liaison with BSM & Country Focal Points to understand the functions of each application and eligibility for transfer prior to Sales Purchasing Agreement date for each country.

London, England, Gb

• Delivery of Functional Requirements for Genesys Call Centre Technology Project integrated with a global SAP implementation with a Multi-Million Dollar Budget and live in over 20 countries. • Walkthroughs of CIM Functional Requirements to onshore teams, external dependant projects and Streamline prior to sign off. Virtual Walkthrough to offshore build team and co-ordinated, lead and executed and offshore to onshore test walkthrough onsite from Bangalore. • Drove enterprise first behaviours by going the extra mile in design handover and build/test quality assurance to ensure upheaval of development moving offshore didn’t impact delivery to the business. • Testing lead in charge of instructing business testers in daily testing activities and providing status updates to stakeholders. Ran test cycles for 10 separate countries. Gained sign off for CIM to go live in all 10 OUs. • CIM training focal point for development of end user training packages ensuring documentation accurately reflected signed off functionality of CIM.

London, England, Gb

• Completed operational roll out of UK Outdoor Payment Terminals in Company Forecourts. Totaling 210 sites. • Transitioned to another operational role during P.O.S (point of sale) role out (the POS system on UK Company owned sites). Reduced Pin Pad swap outs per day from 25 to 5 over a 6-week activity. • Conducted Site Visits with experienced P.O.S. engineer and thoroughly assessed physical and software infrastructure on main problem sites and created remediation plan of action.

Responsible for initiating sales contacts with client, having in depth knowledge of all Sage products, providing advice and consultation for customer and managing project from initiation to implementation once sale is agreed. Successful sales to 5 large local companies in 5 months. Designed Test Documents and Trained Employees of a Large Opel Garage on the latest Sage Products.

Mclean, Va, Us

Main tasks involved taking charge of new and current Bank Projects for various technologies that were to be implemented in a wide range of scales from in-house solutions to cross company multi-state initiatives. Acted as an intermediary in issues between different divisions and team members in a wide range of projects and developed exceptional problem solving and communication skills as well as the ability to analyse a problem and assign it to the appropriate team/team member. Responsible for documenting requirements to update existing Project Management Database for audit. Developed new PMD according to spec, presented to group and trained the whole department how to use the new system.

Cba, Certificate Of Business Analysis

2.2 (675/1200), Business Information Systems