Henry Arencibia Email and Phone Number

Manager/Trainer with numerous years' of experience in Management, conducting Training Seminars, Leading teams, Inventory Control, Mentoring, Recruiting, always providing outstanding Customer Service, Sales Support and excelling in attaining Financial company goals and Employee benchmarks.Acted as the escalation point for any clients or specific issues that need management level attentionEvaluated ways to improve the skill set and performance of the group to create a World Class organizationManaged by example, positioning myself as the client advocate to the rest of the organization. Instill this in my entire team and ensure customer issues are owned and driven to successful resolution by my team Create and update territories to achieve response time benchmarks and minimize expenses  Responsible for recruiting as well as documenting and delivering monthly and yearly performance evaluations