Henry Beals Email & Phone Number

United States

1214 E 53Rd Street

Greater Chicago Area

Responsible for engaging existing AT&T customers and offering proper onboarding for a better experiencePresenting current offers and promotions steered toward maximizing opportunity while consolidating and simplifying the costs of entertainment and wireless productsDeveloping, maintaining and following up with a steady funnel of potential clientsProvide support to the on-site field technicians to be the front facing representative for AT&T for answering questions, solving issues and escalations

Developing, coaching and leading a high performing team of 7-15 employees.Partner with store manager team to create strategies that bridge B2B sales from retail to the business team to promote growth of sales and sustainable behaviors that drive results.Direct and teach associates to build strong relationships with our customers, provide custom solution recommendations while delivering on above company standard customer experiences. Prospect, organize, and execute monthly outreach events that partner with local businesses to attract new consumer and business customers. Exceed store sales goals, oversee all store functions including training, creating sustainable sales behaviors, operation proficiency and inventory management.

Delivered on strong sales results by increasing month over month growth through driving revenue and building a funnel of new customers through referrals.Provided custom solutions for each customer to increase the value of their services and to consistently follow up with my customer base to offer additional solutions based off robust interactions. Prioritized downtime to research additional support to become more knowledgeable with new products and initiatives. Supported the district manager as a small business lead partnering with senior leadership to onboard and train peers on sales techniques and behaviors to increase performance within the district. Recognized as a top 10% sales performer in the entire company in 2011 and 2012. Awarded with Winner Circle status for exceeding sales goals.

Ordering and purchasing of liquor replenishments and inventory control on a weekly schedule.Coordinating weekly advertisements and promotions to help drive business.Maintaining a high level of customer service. Hiring, training, and managing a staff of 7-12 employees.Maintaining visual decorations within the store and performing inline with seasonal changes.