Henry Brito Pena Email & Phone Number

United States

Pompano Beach, Florida, United States

• Promoted to parts specialist for medium duty trucks and cars working covering all of Lou Bachrodt Chevrolet and Tri-County Trucks parts sales.• Ensures employers have an adequate supply of equipment and parts. • Monitor inventory, work with vendors to ensure accuracy and help customers find necessary materials. • Maintain records of all customer transactions through invoicing to ensure they comply with company guidelines and that stock records remain updated current. • Work with internal and external customers and suppliers to ensure all parts reach the correct team promptly and comply with local and federal regulations to guarantee excellent customer service.

Pompano Beach, Florida, United States

• Started off as a retail sales specialist, promoted to warehouse manager.• Ensures that all shipments are accurately processed daily by checking all expected incoming inventory against shipment load.• Records and updates all incoming inventory utilizing the Reynolds system.• Accurately tracks all outgoing inventory, ensuring all logistics are correct once sending equipment to corresponding store. • Ensures all shipments reach their correct destination, with the correct shipments and recorded accurately to ensure that warehouse logistics does not slow down production.

Davie, Florida, United States

• Started off as store counter-sales representative, promoted to retail sales specialist.• Trained employees’ for the retail- sales position, ensuring that all company policies and standards are understood and met.• Supervised employees as acting shift manager while ensuring all operations in the store ran smoothly. • Addressed all on-staff employee needs and assisted with all special orders.• Ensured excellent customer service by addressing all customer needs via phone and in person. • Provided accurate consultation and troubleshooting services for customers, ensuring that they order the correct parts for their corresponding vehicle. • Accurately placed orders for customers, following up with them when their parts arrived and ensuring they will return as a loyal customer.

• Started as a front desk clerk, and quickly learned and worked my way through several positions such as cashier, deli clerk, grocery clerk, meal clerk etc.• Utilizes time management skills to ensure all tasks are done in a timely manner before switching to other departments.• Processes all transaction types accurately and efficiently all while providing excellent customer service. • Stocks shelves and maintains organization of grocery shelves, backroom area, and work area to minimize loss and maximize sales opportunities.• Prepares hot meals for Publix meal demonstration, and educates shoppers on each meal and organizes small boxes with all ingredients so shoppers can grab and go.• Recommends and helps customers locate and obtain merchandise based on their needs and requests.

Pharmaceutical Sciences

Education record