Area Sale Manager
CurrentDevelops, manages, and leads team of high-energy Store Managers and Mobile Experts across multiple locations in a geographic area to ensure achievement of Area sales targets and key metrics, operational goals, and Company and T-Mobile initiatives while delivering a superior customer experience across all locations.Responsible for full operation of multiple retail store locations including opening, closing, staffing, sales, customer satisfaction, cash and inventory controls, store appearance and store marketingReviews and analyzes business reports to effectively manage store performance metrics (KPIs) and makes adjustments to staffing, training and tactics in order to maximize resultsDevelops strategic and proactive hiring and development plans to ensure Area is properly staffed with highly motivated, trained, professional and effective individualsAssists with hiring, training, coaching, development and motivation of the Areas teamMeets or exceeds assigned sales performance and profitability metrics for their Area Sets appropriate individual performance targets and standards for each Store Manager and assists Managers with coaching and performance management of their teamsSpends 75% of time leading by example servicing, engaging and selling to customers directly on sales floor rotating consistently among locations within their areaWorks with Store Managers to brainstorm, develop, implement and monitor store marketing and prospecting plans for each location to increase customer base and salesReviews, monitors and approves store work schedules and staffing issues to effectively manage payroll expenses within budget and to ensure coverage matches the needs of individual locations based on traffic flow and timingMaintains a professional, positive, high energy, collaborative work environment at all timesCultivates strong relationships and partnerships with local T-Mobile teams and departments to evangelize the Company brand, mission, and partnership
