Henry Chukwunonso Nwokoye Email and Phone Number

• Provided prompt technical support and assistance to end-users for all IT related inquiries.• Diagnosed and resolved complex software and hardware related problems for the organization's IT systems.• Configured, tested, and evaluated new/existing hardware and software in the organization. • Designed, deployed, and troubleshooted IT infrastructure and applications to meet business requirements.• Monitored system performance and security systems to ensure the security of data and availability of services.• Maintained up-to-date documentation on the infrastructure including configurations and change management processes.• Developed and documented technical standards and processes for network administration, system maintenance and backup/disaster recovery.• Assisted other IT departments and personnel with their tasks as necessary to ensure timely delivery of IT services.Installed, tuned, implemented, and upgraded database installations, including Oracle and MySQL, ensuring reliable and secure database operations.• Wrote and deployed SQL patches to address critical issues, ensuring uninterrupted database operations.• Planned and performed database configuration, maintenance, upgrade, and patching.• Assisted with schema design, code review, and SQL query tuning, resulting in optimized database performance. • Improved application schema and data upgrades, ensuring seamless integration with existing systems.• Upgraded Oracle databases from 12c to 19c version and migrated databases from older X6 to the new Exadata X9 platform.• Processed work accurately and in a timely manner, meeting or exceeding set deadlines.• Apply Oracle patches on the list of assigned database servers and paid attention to detail at all times, ensuring accurate data entry and processing.• Monitored the system in real-time, and acted upon system and application automated alerts.• Configured, setup, and supported the database efficiently with my experience of RAC, ASM, Data Guard etc.

• Taught undergraduate students the following computer/information technology courses: Introduction to Computer Science, Introduction to Operating Systems, Data Management, Survey of Programming Languages, File Processing and Management, Database Systems and Management, Introduction to Expert Systems. • Taught postgraduates students the following computer/information technology courses: Introduction to Database Management Systems, Software Engineering Methodologies, Advanced Database Management Systems and Technical Report Writing. • Conducted practical sessions for programing computer/information technology students.• Reported academic work of students, reporting grades as well as supervised or co-supervised both undergraduate/postgraduate research projects, provided corrections and scored their final work.• Supported students in the use of eLearn NOUN portal and maintained course materials within the NOUN e-Courseware system.• Carried out regularly scheduled instruction according to the format prescribed for the course, including online, classroom, and computer-assisted lab lessons.• Ensured student awareness of course objectives, instructional approach, and evaluation systems.• Evaluated student progress/achievement, assumed responsibility for the overall assessment of the student’s work within the assigned course, and maintained records as required.• Created and maintained a positive learning environment which supported the diversity of students’ cultures, educational backgrounds, and learning styles.

1. Evaluating the database server hardware and installing the database management system software at both the State Headquarters Office and other custodial centers.2. Following through with the implementation of the database policy/rules proposed by the Correctional National Headquarters (CNHQ), Abuja.3. Implementing the database design in view of CNHQ stipulated policies, recover from failure and monitor database performance at all times at the State Headquarters.4. Traveling to custodial centers under the command to fetch and record the requirements of the users, which are officers at strategic points of offender management.5. Enrolling system users in view of these operational units and back up the Correctional database to guard against eventualities.6. Handling the installed database management system at the State Headquarters (SHQ) Office, Awka, Anambra State.7. Ensuring security of the State Command database by giving the least privilege(s) to junior ranking officers, revoking unnecessary privileges, restricting the operating system directories an officer can access, limiting users with administrative privileges and the use of passwords.8. Obtain necessary feedback from regular Correctional staff, and advice IT professionals managing the biometric software resident in the custodial center computers, as it is concerns retrieval, recovery from unexpected crashes, the internet etc.9. Compiling and sending monthly report on all database activities, most especially, as it concerns prisoner database, inmate rations, court appearances to the State Controller of Corrections and the Controller General of Corrections.

• Installed and managed operating systems (Linux Red Hat 3.0/4.0, Windows) and Oracle software, and delivered courseware on Structured Query Language and Database Administration using Oracle.• Conducted weekly assessments of the topics covered in Structured Query Language and Oracle database management.• Performed practical sessions for the trainees to enhance their basic knowledge of database management.• Prepared the trainees to write and pass the Oracle Certified Associate and Professional examinations.