Henry Dediego Herrera

Henry Dediego Herrera Email and Phone Number

International Trade Professional | Commercial | Bilingual | Data entry| Customer Experience | Assistant Coordinator | Scheduler Coordinator |
Henry Dediego Herrera's Location
Colombia, Colombia
About Henry Dediego Herrera

Professional in international trade, passionate about logistics with over 1 year of experience in the BPO, Back Office, and Call center sector. I am a curious individual who always strives to go the extra mile. I possess skills in customer service, handling situations, problem-solving under stress, dynamic, and proactive.

Henry Dediego Herrera's Current Company Details

International Trade Professional | Commercial | Bilingual | Data entry| Customer Experience | Assistant Coordinator | Scheduler Coordinator |
Henry Dediego Herrera Work Experience Details
  • Sunset Cove Solutions
    Junior Paybill Associate
    Sunset Cove Solutions Nov 2023 - May 2024
    -Received and analyzed timesheets in digital formats.-Accurately entered data into the system, ensuring the correctness of hours worked.-Maintained meticulous attention to decimals during payroll processing.-Worked independently without supervision, focusing on quality and accuracy.-Collaborated with teams to resolve discrepancies and ensure data integrity.-Maintained organized and up-to-date records, ensuring confidentiality and data security.
  • Savant Bpo
    Dispatcher
    Savant Bpo Sep 2023 - Nov 2023
    Sabaneta, Antioquia, Colombia
    -Take inbound requests from carriers interested in loads-Evaluate carriers to ensure they meet the requirements-Follow up on exceptions that arise during the day such as late loads, location problems, and cancellations, among others.-Monitor the loads in "dispatch pending"-Provide prompt responses to requests from the sales team or US Staff.
  • Anchora Colombia
    Assistant Coordinator
    Anchora Colombia Nov 2022 - Jun 2023
    Barranquilla, Atlántico, Colombia
    -Execute and receive telephone calls with the purpose of providing homecare services to patients with special needs.-Coordinate and locate homecare providers in proximity to patients, ensuring timely care in adherence to established standards.-Oversee the compliance of services rendered, guaranteeing their adherence to prescribed specifications and requirements.-Undertake the intake process for new clients in the realm of health care services, meticulously collecting relevant information and recording their needs.-Communicate effectively with supervisors and teams in the United States, furnishing detailed reports regarding case progress and any pertinent incidents.-Compile daily reports meticulously documenting the activities undertaken and the outcomes achieved in the provision of homecare services.
  • Business Integrity Services
    Scheduling Coordinator
    Business Integrity Services Aug 2021 - Jan 2022
    Barranquilla, Atlántico, Colombia
    -Manage and coordinate schedules for healthcare providers and clinical staff, ensuring optimal coverage and patient care.-Facilitate the scheduling of patient appointments, consultations, and medical procedures, taking into account patient preferences and medical priorities.-Collaborate with healthcare professionals to address scheduling conflicts, cancellations, and rescheduling as necessary.-Maintain accurate and up-to-date scheduling records, utilizing healthcare management software and tools.-Communicate effectively with patients, caregivers, and medical staff to confirm appointments, relay important information, and provide necessary instructions.-Prioritize urgent cases and manage patient waitlists efficiently, ensuring prompt access to medical services.-Assist in the optimization of healthcare resources by balancing workload and appointments to enhance operational efficiency.-Prepare reports and document scheduling metrics, contributing to the continuous improvement of healthcare scheduling processes.

Henry Dediego Herrera Education Details

Frequently Asked Questions about Henry Dediego Herrera

What is Henry Dediego Herrera's role at the current company?

Henry Dediego Herrera's current role is International Trade Professional | Commercial | Bilingual | Data entry| Customer Experience | Assistant Coordinator | Scheduler Coordinator |.

What schools did Henry Dediego Herrera attend?

Henry Dediego Herrera attended Universidad Popular Del César.

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