Henry Dillon Email and Phone Number
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Henry Dillon is a Vice President - Recovery Technology at Synchrony Financial (Formally GE Captial Retail Bank) at Synchrony Financial (Formally GE Capital Retail Bank). He possess expertise in vendor management, process improvement, business analysis, crm, business process and 12 more skills. Colleagues describe him as "Henry is a detail oriented team player whose presence makes whatever organization he works for better. He did all I asked of him and more - and yes, I would hire him all over again if the opportunity ever arose."
Synchrony Financial (Formally Ge Capital Retail Bank)
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Vice President - Recovery TechnologySynchrony Financial (Formally Ge Capital Retail Bank) Jun 2004 - PresentStamford, Connecticut, UsResponsible for managing the recovery business system in support of a 700+ million per year business for over 20 million accts, 300+ global users and 1000+ batch process steps.Primary contact between business process owners and Tools and Technology team for developing and maintaining the business process model to insure operational and compliance effectiveness.Maintain change control management process for tracking and monitoring new business process requests, vendor related issues, monetary and non-monetary account maintenance and system configuration modifications.Provide value-added solutions to business process owners through business consulting expertise.Responsible for system surveillance related to host and vendor transaction batches, quality of critical business process and credit bureau reporting.Lead all new client integrations/conversions for Recovery Tools and Technology Team.Responsible for initiating/leading recovery system related projectsThis includes:Gathering requirements for financial/compliance/legal approvalRecovery system SME during all project phasesLiaison between business and IT
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Sales Engineer/Information Systems ManagerDigital Insight 2000 - 2004Sales EngineerProvided sales support through prospect meetings and RFI/RFP responses in order to acquire new clientsSalesforce.com AdministratorProvided on-site pre-sales product and technical demonstrations for prospective clientsCreated and maintained customized product demo systems utilized in the sales processDeveloped on-going revenue generation strategies for existing clientsCreated processes and programs, originally intended for internal use, which are now utilized as additional revenue streamsInformation Systems EngineerResponsible for all internal information systemsAssisted all company departments with information requirementsSystem administrator for Product Support’s CRM system (Epicor Clientele)Developed client status and employee productivity reports for managementDeveloped Visual Basic applications for departmental information requirements to streamline processes
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Vice-President/ConsultantMs Services, Llc 1998 - 2000Performed implementation of recovery software Managed the conversion and configuration activities for the software to adhere to client objectivesDeveloped Visual Basic applications that interfaced with the client’s recovery softwareDeveloped programs using AS/400 Control Language to augment recovery software
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Business AnalystLondon Bridge Group 1994 - 1998UsPerformed implementation of recovery software Managed the conversion and configuration activities for the software to adhere to client objectivesAccount management charged with developing business partnerships with clientsProvided client training on effective use of software and generation of management reportsPerformed user/technical support across platforms for conversion and post conversion purposesAssisted in quality assurance testing of software on multiple platformsAssisted Technical Services group with testing new equipment/software for internal deploymentDeveloped programs using AS/400 Control Language to augment recovery softwareAssisted in editing user and technical documentation across multiple platforms
Henry Dillon Skills
Henry Dillon Education Details
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University Of DelawareHuman Resources
Frequently Asked Questions about Henry Dillon
What company does Henry Dillon work for?
Henry Dillon works for Synchrony Financial (Formally Ge Capital Retail Bank)
What is Henry Dillon's role at the current company?
Henry Dillon's current role is Vice President - Recovery Technology at Synchrony Financial (Formally GE Captial Retail Bank).
What is Henry Dillon's email address?
Henry Dillon's email address is he****@****ial.com
What is Henry Dillon's direct phone number?
Henry Dillon's direct phone number is +120358*****
What schools did Henry Dillon attend?
Henry Dillon attended University Of Delaware.
What are some of Henry Dillon's interests?
Henry Dillon has interest in Children, Economic Empowerment, Education, Science And Technology, Arts And Culture, Health.
What skills is Henry Dillon known for?
Henry Dillon has skills like Vendor Management, Process Improvement, Business Analysis, Crm, Business Process, Management, Project Management, Business Process Improvement, Change Management, Sales, Leadership, Sdlc.
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