Personal Tech Assistant To Academic
Academic
Brighton, England, United Kingdom
-Working as a 'jack of all trades and master of some' for a busy medical school academic who has many appearances in national media and a very complex schedule with multiple commitments.>Have gone above and beyond to efficiently find technical/service/software/hardware solutions for everything from PCs and laptops (fixing, replacing, setting up, diagnosing, securely wiping, responsibly disposing of, etc), phones (diagnosing, wiping, disposing of, and finding foreign travel sim solutions), tape recorders, fixing the internals of an electric scooter and rotating fan, hard drives (recovering data, reviving, wiping, disposing of), software (fixing issues, sourcing solutions, writing FAQs), website/domain maintenance (changing providers, 24/7 support when website infected - fixing SQL database, creating backups, removing viruses, futureproofing against attacks), browsers, OSs, WiFi setups, instruments, shavers (replacing and soldering in new batteries), speakers, printers (getting WiFi printing working), and apps (finding a file syncing system for reading papers that worked for him). In a situation wherein I couldn’t find a solution or compromise, I promptly connected him with expert advice.>Additionally, aided in media production through the file sourcing and editing of completed interviews for his media portfolio/YouTube channel and editing educational and promotional videos tied to his books. Supported his academic psychological studies through amending MATLAB code. Performed more general PA roles like picking up dry cleaning and hiring his other personal assistant.