Henry Ikechukwu Email and Phone Number

Trained in basic Information Technologies, Internet protocol, basic networking, and local area network components.Educate and assisted help desk technicians in setup basics to correct their password issues.Analyzing issues and providing insights on the improvement of existing and upcoming technologies that could be beneficial or affect the operations and reporting to the head of information technology for implementation.Liaising with the various vendors to implement and integrate enterprise technologies to ensure continual user access and control of application processes.Provided technical support to computer system users on reported issues to the technical team within the SLA.Created and maintained documentation relating to issue resolution

Infrastructure and Web Team Collection of updated Information from all the Ministries and AgenciesNetwork infrastructure Information on all the Ministries and AgenciesSystem Technical PersonnelComputer Network InstallationCCTV Operations

HiiT Plc Lagos January 2017 to December 2017 Role: Centre System and Network Engineer (Trainee)Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP.