Products:We design & manufacture Led lighting products for commercial, indoor and other enviroments, such as shopping centers, hotels, museums, contemplation, landscapes, and airports. Our recessed lights, downlights, and track lights are used in kinds of projects worldwide. We are ISO9001 and CE certified.

Responsible for the market development of LED Displays.Familiar with the following markets: Western Europe, Northern America, Middle Asia, Middle East, Asia, Africa.Familiar with Alibaba platform.Fluent English with a vocabulary of about 30,000 words. Employed in several foreign invested company, with English as the working language. Visited Europe for several times on business.Experienced, flexible,open, effective.Strong learning ability, quickly getting on in a new… Show more Responsible for the market development of LED Displays.Familiar with the following markets: Western Europe, Northern America, Middle Asia, Middle East, Asia, Africa.Familiar with Alibaba platform.Fluent English with a vocabulary of about 30,000 words. Employed in several foreign invested company, with English as the working language. Visited Europe for several times on business.Experienced, flexible,open, effective.Strong learning ability, quickly getting on in a new sector.Experience in process management, sensitive to effectiveness and efficiency of processes.Excellent communication ability, comfortable when interacting with vendors, customers, partners from different cultural backgrounds.Strong ability for problem-resolving. Ability for handling emergency.Excellent ability for writing, expression and presentation.Who I am -- A problem solver. For example, in Major International company, I solved 4 problems - customer service, product technology & technical support, quality control, logistics, all systematically. What I will do -- Business development. I will do what I haven't done before, I will do what the company haven't done before.How I will do -- By Context. That means I will do more homework than our competitor on our clients' background. It means I will make clear all the relative information of the potential client, by all means, via different channels.By Hunch. That means we can analyse, judge, decide more quickly than our competitors. The hunch comes from the massive favorites & vast experiences. It comes from my long-time motto: Improve myself, improve the society. It comes from continuous learning. For example, months ago, I once developed a client from middle Asia for a LED display business. In the procedure, the knowledge & study of Middle Asia folk songs did help me. Show less

Responsible for the building of customer service team and system, routine management, including personnel management, achievement management, process management.Responsibel for the service standard of chain shops. Wrote the draft and push the certification of it by SGS. Coordinated with the annual audition.Extremely improved the quality of logistics work.Especially increased the accuracy and timing of goods delivery, and reduced damage.Settin up of a sound technology system… Show more Responsible for the building of customer service team and system, routine management, including personnel management, achievement management, process management.Responsibel for the service standard of chain shops. Wrote the draft and push the certification of it by SGS. Coordinated with the annual audition.Extremely improved the quality of logistics work.Especially increased the accuracy and timing of goods delivery, and reduced damage.Settin up of a sound technology system, including provider technology auditing, pre-sales support, post-sales support.Settin up of a complete quality administration system.Solved several big legacy problems in the warehouse. Show less

Responsible for call center operation, call center plan & construction, call center management consulting, oursourcing consultiing, business process oursourcing, agent training.Typical Project: Call Center system & team Building of PPF China, a Czeck invested company, small amount loan and mortgage business. English as working language.Typical Project: System & Team Building of Jinjiang government service call center, Operation for 3 months and Delivery；Requirement… Show more Responsible for call center operation, call center plan & construction, call center management consulting, oursourcing consultiing, business process oursourcing, agent training.Typical Project: Call Center system & team Building of PPF China, a Czeck invested company, small amount loan and mortgage business. English as working language.Typical Project: System & Team Building of Jinjiang government service call center, Operation for 3 months and Delivery；Requirement investigation; Requirement Proposal; Feasibility research & feasibility report; Audition by experts invited by the local goverment; System type selection; Device & system software providers investigation & selection; Location design; Processes design; Application software development. Trainning, operation & mentoring.cTypical project: Cross sales for Elite International. A team of about 20 people, selling consumer electronic products, such as digital cameras, mobile phones, flash memories. Show less