Henry Loo Email & Phone Number

Kuala Lumpur, My

Federal Territory Of Kuala Lumpur, Malaysia

Hotel Consultant

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Malaysia

Kuala Lumpur, Malaysia

Oversee the hotel/residences pre-opening activity and operations during the pre-construction of two hotel properties in Kuala Lumpur city center, and support the Chief Operating Officer with any others projects and pre-opening activities.

Kuala Lumpur, Malaysia

Oversee the hotel/residences pre-opening activity and operations during the pre-construction of two hotel properties in Kuala Lumpur city center, and support the Chief Operating Officer with any others projects and pre-opening activities.

Kuala Lumpur, Malaysia

An Executive who is results-oriented and a dedicated business professional demonstrated success in hotel general management within the hospitality industry. History of providing effective leadership with focus on total organizational coordination to efficiently manage operations, provide innovative concepts, supervise high performing teams, and oversee staffs. Extensive background in operations, finance and profit & loss, with proven ability to manage expenses and positively impacts the bottom line. Has the experience in negotiating labor union collective agreements. With a track record of exceeding goals, boosting sales and increase revenue without compromise guest services. My commitment is to position the Hotel as market leader, offering employment and career opportunities and secure highest investment return, in order the Group and Hotel, its Owner and Employees to prosper.Administer operating and capital budgets and manage strategic operations of the hotel to ensure profitability and return on owner investment. Implement key strategies to ensure each guest had an exceptional experience. Formulate policy and develop and implement new strategies and procedures – Manage a staff of up to 110 employees, always striving to improve upon a successful and positive culture evidenced by high employee morale and motivation. Guide and integrate the department heads’ efforts to realign all business processes and reinforce organizational structure to ensure the effectiveness of major programs and initiatives by focusing energies and operations to achieve agreed upon objectives.Responsible that hotel is maintaining the Silka brand product and service standards, to improve ReviewPro Guest Service Index score and TripAdvisor Popularity Index ranking.

Kuala Lumpur

Responsible for the entire Hotel operation. The scope of responsibilities covers the financial results (revenue, cost of sales, payroll & related expenses, other expense, departmental income, gross operating income, net operating income) of the hotel. And, also responsible for the standards of the product, service, management of human resources and the sales and marketing strategies, goals and results.

Kuala Lumpur, Malaysia

Certified Hotel Administrator (Cha®), Certified Hotel Administrator (Cha®)

Diploma, Hotel/Motel Administration/Management