Henry M. Email and Phone Number

- Manage the merger and migration of Salesforce's largest acquisition’s marketing systems, resulting in streamlined marketing operations for all Salesforce companies - Lead 2 high-performing product teams of 20 individuals (full-time and vendor staff) responsible for seamlessly integrating marketing systems and teams into the Salesforce ecosystem - Supervise the onboarding of 3x more leads, resulting in an additional $50M in ACV for the acquired companies by identifying cross-selling opportunities across brands and solutions- Collaborate with the executive team to design the overall integration strategy for people and systems, which so far has reduced the integration timeline for new acquisitions by 30%- Oversee the implementation and go-live of worldwide marketing operations platforms for 3 multi-billion dollar acquisitions, encompassing the creation of a 6-month iterative roadmap from MVPs to attain steady-state support

- Supervised a large case team entrusted with developing a comprehensive strategy and business case for investing in a SaaS transformation aimed at enhancing the division’s specialty software, thereby generating a sustainable source of recurring revenue and a 23% increase in ACV- Championed a comprehensive overhaul of the organization's operating model, go-to-market strategy, architectural framework, and created a 3-year profit and loss forecast, in addition to formulating user-centric journey maps

Product Manager for an international cruise line working on a mobile delivery app - Oversaw the entire development lifecycle for a food and beverage delivery app at sea that increased add on sales by 11% and decreased food waste by 7% due to incorrect orders- Conducted customer interviews to create a product vision, then went into technical design and delivery working with 2 development teams totaling 15 developers, 5 QA resources, and 2 product owners spanning three continents - Owned the $10 million budget and finances for the development teams, skillfully balancing financial constraints with operational demands to drive optimal project outcomesProduct Manager for an international cruise line working on frictionless check-in - Implemented frictionless boarding that used facial recognition for guests to seamlessly board ships and decreased boarding time by 35%- Oversaw the global rollout of a cross-brand, web and mobile check-in feature as a liaison between development and business teams- Led EY’s project team which included 6 resources and $1.8 million in revenueProduct Manager for an international cruise line working on operational improvements - Led a cross functional team with design, engineering, operations, and marketing to deliver improvements that saved the company $1 million in waste & labor per year while enhancing the guest experience- Crafted and executed detailed product roadmaps and worked with brand SVPs to ensure key stakeholders were aligned with strategies, vision, and launch of a 36 ship feature delivery to meet a key company OKR of reducing their environmental footprintProduct Manager for a global athletic clothing company - Directed a high-performing product and development team to create an innovative internal tool that enabled data quality assurance across the organization's analytics implementation, yielding a 15% reduction in time-to-market for new features and markedly enhancing web personalization effectiveness