Henry P. Email & Phone Number

Mclean, Va, Us

• Developed, implemented, and operate a divisional Closed-loop Defect Management program responsible for >40% reduction in non-compliance with Enterprise data management policies.• Own and execute a suite controls to ensure Capital One Financial Services maintains a Well Understood Data Footprint, and partner with Enterprise and cross-divisional peers to develop standardized Data Management metrics implemented at the Enterprise level, reducing the number of duplicative, bespoke metrics across divisions.• Support continuous improvement and new control development through control gap analysis and participation in OE/DE testing, and server as the Voice of the Customer to Enterprise product teams providing user empathy in support improve user experience, feature addition/enhancement, and defect/bug remediation.

Costa Mesa, Ca, Us

• Develop and implement frameworks, processes, procedures, tools, and technology to enable, enhance, and continuously improve compliance capabilities and operational efficiency. • Manage the design, development and maintenance Robotic Process Automation for automation of compliance testing and monitoring, resulting in over 50% improvement in efficiency over manual testing.• Develop and implement Data Analytics capabilities using Alteryx to allow for expansion of compliance testing scope through population testing vs sample-based testing. • Establish reporting infrastructure to implement standardized compliance reports/dashboards, KPIs and KRIs using SQL Server, VB.net, and Tableau.• Define, implement, and operationalize a Regulatory Change Management process to formalize the intake, assessment, remediation, and monitoring of regulatory changes.• Train and mentor the Compliance organization on Agile project management methodology.• Lead teams and projects building processes and controls inventories through facilitation of discovery sessions focused on the identification, documentation, and assessment of 1LOD processes and controls.• Identify, recommend, and champion the acquisition, adoption, and use of collaboration and productivity tools to improve responsiveness and efficiency of the compliance department.• Implement an Operational Maturity scorecard to monitor program maturity across key framework elements.• Mange the Compliance Training function ensuring appropriate course assignment, adequate training coverage and monitoring of adherence to completion thresholds.

• Formalized the Enterprise Architecture (EA) Demand Management process to improve coordination and response time.• Improve software delivery capabilities through the administration of proven project management and SDLC methodologies.

St Louis, Mo 63141, Mo, Us

• Managed on-site and off-shore resources in the delivery of "one of the most successful IT projects" in client-history; meeting all deliverables on time, within budget and with fewest production defects of any application deployed by the client.• Provided guidance and coaching to client organization regarding adoption and use of SCRUM.• Designed future-state enterprise architecture connecting front-office and back-office systems and processes.• Developed and championed an implementation approach targeting completion of highest ROI components over a 180-day timeframe.• Plan, led, and contributed to requirements gathering and joint application design (JAD) sessions with business stakeholders.• Facilitated application architecture and solution design through wireframes, process flows, and data models.• Collaborate with offshore development teams for knowledge transfer and validation of technical designs.

Beachwood, Oh, Us

• Successfully delivered a 12 month, $1.2M implementation of SaaS-based mobile workforce management solution for one of the nation's largest satellite TV providers.• Guided and mentored delivery team in creation of detailed work plans, facilitated and expedited resolution of blocking issues, and managed project scope to contractual agreements.

Mba, Mis Concentration

Bba, Accounting