Henry Percy Email and Phone Number

Supporting teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectivelySupporting and informing the targeting of resources, monitoring, implementation and evaluating the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder managementEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projectsManaging and leading a number of key project activities simultaneously.Coordinating with colleagues delivering activities for the projects we are working on . Ensuring that the activities we are delivering are of the required level of quality and delivered to time and cost. This includes:Providing clear instructions to colleagues delivering serviceMonitoring progress against targets; anticipate and escalate issues that could adversely affect the KPI outturnHold progress review meetings and offer any guidance that may be required to achieve the timely completion of the activitiesEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projectsBeing a key member of the team as well as supporting effective communication and stakeholder management, both internally and externallyCarrying out any duties from my line manager

Supporting teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectivelySupporting and informing the targeting of resources, monitoring, implementation and evaluating the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder managementEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projectsManaging and leading a number of key project activities simultaneously.Coordinating with colleagues delivering activities for the projects we are working on . Ensuring that the activities we are delivering are of the required level of quality and delivered to time and cost. This includes:Providing clear instructions to colleagues delivering serviceMonitoring progress against targets; anticipate and escalate issues that could adversely affect the KPI outturnHold progress review meetings and offer any guidance that may be required to achieve the timely completion of the activitiesEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projectsBeing a key member of the team as well as supporting effective communication and stakeholder management, both internally and externallyCarrying out any duties from my line manager

Supporting teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectivelySupporting and informing the targeting of resources, monitoring, implementation and evaluating the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder managementEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projectsManaging and leading a number of key project activities simultaneously.Coordinating colleagues delivering activities for the projects I am working on . Ensuring that the activities they are delivering are of the required level of quality and delivered to time and cost. This includes:providing clear instructions to colleagues delivering servicemonitoring progress against budget; anticipate and escalate issues that could adversely affect the budget outturnhold progress review meetings and offer any guidance that may be required to achieve the timely completion of the activitiesEnsuring accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects• ••Being a key member of the team as well as supporting effective communication and stakeholder management, both internally and externallyCarrying out any duties from my line manager

Prepared and distributed work detailed monthly, quarterly and yearly reports to head office.Provided required information and documents to tenants.Prepare trip reports of tenet meetings to record the details for future reference.Submitted tenant meeting reports to manager.Provided support and assistance to other management teams.Audited all tenant liaison active accounts.Revised submission and account closure applications.Developed liaison with tenant service department to provide required information and acquire necessary documents.Provide feedback on areas of improvement to management.Recommend implementation of enhanced processes.Planned and scheduled meetings with tenants.Monitor tenant satisfaction through follow up on solving tenant issues and problems.Initiated measures to research and resolve tenant raised issues.Collaborated with tenants to identify and implement value added services. Liaised with contractors to further strengthen work relationships and to ensure work meets required standards of PPE, Health and Safety during site visits.Work with others to deliver streams of work necessary in the planned team.

Managed incoming calls from the client resolving any issuesProvided reports to clients to ensure targets were metManaged incoming issues and complaints from client champions/ managersDealt with all tenant enquiries in a timely manner and managed outcomesWorked with a team of planners to enable the service provision to tenantsManaged the implentation of emergency works liasing directly with relevant skilled trades to rectifyManaged the follow up of works completed

Organising and maintaining folders of staff documents and company documents Supporting the planning of work for engineers.Working on the computer answering emails, updating calendars and using company systems to organise work.Answering and making calls with tenants, communicating with engineers to source parts with them or rebook work and speaking to other staff within the business.Attend meetings with management, clients and staff where needed.

Answering and making telephone calls to parents, companies, suppliers and governors this can involve making orders, sending children home, emergencies etc.Communicating with parents and general public face to face, dealing with their problems or queriesCash handing for trips and children’s dinners or milk moneyWorking on a laptop using the schools applications i.e Sims,Teachers2parents, FMSOffice duties include photocopying, shredding, scanning , etc.Help other members of staff with workHelping children with their problems or issues in and out of school

Responsible for the replenishment of fast moving stock on the sales floor.Advising customers on the stock and helping them whilst on the shop floor and in the fitting room area.Fitting room duties involve working to reduce stock loss, helping customers and speaking to customers on a general level.Cash handling and serving on the till whilst introducing our add on products.Working to targets which involve data capture, the day’s target of money, making themost of customers and pushing to sell our least popular sellers