As a Partner Manager at Paranimo, I have had the privilege of working with a forward-thinking company that is revolutionising the HR and wellness industries. Paranimo's innovative platform allows HR and wellbeing companies to improve mental health outcomes while increasing their revenue through a white-label platform that is tailored to their unique brand.The company's dedication to empowering everyone to care for anyone has impressed me through my work with Paranimo. Their dedication to improving mental health outcomes is both inspiring and effective, and I have seen firsthand the positive impact that their platform can have on individuals and organisations alike.I have been able to offer insights and guidance on how to further enhance the platform and ensure that it meets the needs of its users. I am proud to be associated with a company that is making a meaningful difference in the lives of so many, and I look forward to continuing to work with Paranimo as they expand their reach and impact.

As a Senior Membership Consultant at Everyone Active, I excel in a customer service and consultant role, where I tailor memberships to suit individual needs, encompassing both physical and mental wellness. My primary objective is to help others achieve their goals by providing personalised solutions and outstanding support.Customised Memberships: Utilising my in-depth knowledge of our services and facilities, I engage with potential clients to understand their unique requirements and goals. By offering tailored membership packages, I ensure a seamless fit for their individual needs, providing comprehensive support throughout their wellness journey.Exceptional Communication: Employing excellent communication skills, I engage with customers face-to-face, via email, and over the phone. By actively listening and understanding their needs, I establish strong rapport and effectively convey the value of our offerings, resulting in increased customer satisfaction and retention.Complaint Management: As part of my role, I handle customer complaints with empathy, professionalism, and efficiency. I strive to resolve issues promptly and amicably, ensuring a positive customer experience even in challenging situations. By effectively addressing concerns, I contribute to overall customer satisfaction and loyalty.Outreach Projects: Actively participating in outreach initiatives, I collaborate with the wider community to promote wellness and engage potential customers. Through organising and executing community events, workshops, and partnerships, I foster brand awareness and establish Everyone Active as a trusted wellness provider.Target-Driven Approach: Thriving in a target-driven environment, I am motivated to plan ahead and consistently exceed sales targets. By leveraging my extensive product knowledge, I attract prospective clients and convert leads into loyal members. I continuously stay updated on industry trends and developments to remain competitive.

- Bartender and experienced mixologist.- Customer service focused role; working as a team and in a fast-paced environment. Built excellent interpersonal skills. - Able to work under pressure and learnt how to be self-reliant.

- Administrative role; confidential file management and IT skills. - Maintained internal organisation system for clinicians by following an accurate and methodical practice.- Experienced great teamwork and managed a vast amount of manual handling.