Henry Rambharos Email & Phone Number

Lawrenceville, GA, US

Florham Park, New Jersey, US

• Performs active IT Business Portfolio Management.
• Participates in meetings and provides updates to non-technical business owners, maintains records, works with other departments, and understands the impact of their job on the overall business.
• Manages multiple, simultaneous infrastructure projects including expanding core infrastructure, consolidating non-standard solutions, and engaging with our vendors to ensure service delivery expectations are being met.
• Validates deployment activities are carried out according to highest industry standards.
• Collaborates with other technical towers to deliver business projects on time and within budget.
• Ensures the technical solution is in line with the business requirement and technical constraints.

Florham Park, New Jersey, US

• Directly responsible for leading, managing, and motivating a team of cybersecurity professionals to ensure the success of the threat and vulnerability management program.
• Supervises vulnerability management and activities related to vulnerability scanning, penetration testing, threat intelligence, and remediation tracking utilizing a wide array of security controls and toolsets.
• Drive strategy and projects that increase the overall growth and maturity of the threat and vulnerability management program.
• Responsible for improving and automating existing vulnerability management lifecycle. Including but not limited to, data ingestion & normalization, compliance metrics and detections on assets.
• Partner with tools and technology teams to troubleshoot, develop, select, implement, and automate appropriate security solutions to keep system data protected from internal and external threats.
• Responsible for maintaining ongoing scans, maintenance of scan schedules, responding to incoming requests for audit support and evidence.

Milwaukee, Wisconsin, US

• Allocates resources to meet the demands of the business.
• Manages cross-functional team around the globe that provide Azure, AWS, Windows & Linux Engineering skillsets.
• Engages internal stakeholders, working closely with leaders across IT, the business and all service delivery leads to provide clear direction.
• Provides leadership and direction for the Engineering staff.
• Coordinates with project managers on engagement lifecycle.
• Monitors active projects and task to ensure that delivery dates and expectations are being met.

Milwaukee, Wisconsin, US

• Responsible for end-to-end delivery of infrastructure solutions to external customers. Worked with Development, Product and other Infrastructure Services teams, to deliver infrastructure solutions that are technically.
• Provide the delivery of infrastructure solutions that include a variety of skills including infrastructure architecture; hands-on build-out and configuration of infrastructure, as well as project technical lead.
• Technical leadership for project based assignments working with cross-functional project teams to design and implement highly available.NET solutions using IIS and related Microsoft technologies. Managed via the.
• Responsible for refining Enterprise Server Decommissioning process for the organization.
• Helped lead enterprise-wide Kanban efforts to contribute towards continual service improvement for various products, services and teams.
• Provide guidance / mentorship to fellow Solutions Delivery Engineers.

Milwaukee, Wisconsin, US

• Led an effort to implement Windows SxS Cleanup update via SCCM.
• Participate in SCOM alert tuning to improve Incident Management and provide Incident reduction.
• Review and approve Enterprise-wide DNS record modifications that impact multiple products and platforms.
• Configure MS Failover Clustering.
• Install and configure Microsoft SQL 2014.
• Configure SQL 2014 with AlwaysOn Availability Groups.

Milwaukee, Wisconsin, US

• Provided administrative support for Windows servers in a highly available, 24x7 enterprise environment for the Command Center Windows Zone 1 team.
• Led the Command Center team in joint troubleshooting efforts that interface with various support teams.
• Utilized monitoring tools such as ExtraHop, Splunk, CA IntroScope Workstation, and SCOM for administration.
• Provided Root Cause Analysis for outage scenarios while participating in Problem Management process.
• Designed in-depth documentation for team SOP’s and participate in Continual Service Improvement.
• Trained the Windows team on storage migrations and additions via disk management, MS Failover Clustering and EMC PowerPath Migration Enabler.

Milwaukee, Wisconsin, US

• Provide troubleshooting to various Billpay, Electronic Payment, Loan Payment and Auto Payment systems
• Provide FTP File Support via GW1 file delivery site
• Provide TCP/IP troubleshooting to various financial institutions
• Provide internal support technical support to Fiserv associates
• Track and log issues through use of Remedy Ticketing System

• Serviced customers with Wi-Fi access accounts
• Troubleshot Wi-Fi connectivity issues
• Logged and maintained trouble tickets
• Ensured customer satisfaction with Internet Kiosks via Remote Access