Henry Serrano Email & Phone Number

• Strategic, energetic leader with 25 plus years of professional experience in Sales Management, Customer Service Management, Account Management and Sales Operations. • Emphasis on successfully building and growing Inside Sales and Client Satisfaction in fast-paced, quickly changing environments. Proven track record of success with a drive for results. • Excellent communication skills and demonstrated success in building strong relationships internally and externally. • Specialties: Inside Sales, Sales Operations,Bilingual International Sales, Call Center management, Acquisition Sales, Retention Management, leading diverse teams and exceptional cross functional relationship ability. I excel at leading through change -Customer Service Coaching Professional • Motivational and Inspirational coaching techniques builiding customer relationships using strong listening skills and aptitude.• Passion for social media. Astute at harnessing its power to engage with and motivate people, build community, and drive business results.• Superior customer service and client relations skills; natural ability to make people feel comfortable and at ease.• Highly regarded for extroverted, positive personality and business approach.• Outstanding accounting, research and analysis skills;• Recognized as an extremely quick study of new technologies and software packages.• Proven ability to perform at top levels within both small entrepreneurial and large corporate settings