Senior Business Analyst, Web Applications
Current
Apr 2022 - Present
AeroLeads people directory · profile
Henry Vu Email & Phone Number
BA @ PAC
at
Panasonic Avionics Corporation
1 work email found
@ceridian.com
2 phones found area 714 and 562
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
BA @ PAC
Location
Santa Ana, California, United States
Who is Henry Vu? Overview
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Quick answer
Henry Vu is listed as BA @ PAC at Panasonic Avionics Corporation, based in Santa Ana, California, United States. AeroLeads shows a work email signal at ceridian.com, phone signal with area code 714, 562, and a matched LinkedIn profile for Henry Vu.
Henry Vu previously worked as Senior Business Analyst, Web Applications at Panasonic Avionics Corporation and Senior Business Process Analyst, CRM Salesforce Sevice Cloud at Ceridian. Henry Vu holds Bachelors Of Art, Business Administration; Information Systems And Decision Sciences from California State University, Fullerton.
Company email context
Email format at Panasonic Avionics Corporation
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{first}.{last}@ceridian.com
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Profile bio
About Henry Vu
Henry Vu is a BA @ PAC at Panasonic Avionics Corporation. He possess expertise in customer service, microsoft excel, microsoft office, microsoft word, powerpoint and 26 more skills. Colleagues describe him as "Henry just gets it. I worked on a number of projects with Henry that required our products to interface and integrate with Salesforce and Dynamic365, and I was extremely pleased any time he was assigned as BA for any of the cross-platform product initiatives that I was involved with or led. Henry managed the requirements gathering and was primary liaison between our product/engineering group and the CRM engineering groups. He is a skilled listener and understands problems presented to him, regardless of how familiar he is on the topic. He is also keen on providing due friction, level-setting and offering accurate expectations. His ability to break down issues and provide constructive feedback and solutions made every working sessions a productive one and ensured the things we wanted were actually things we needed. All in all, my working experience with Henry has been positive, and it was always great to know our working groups would be in sync for feature releases and rollouts."
Listed skills include Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, and 27 others.
Current workplace
Henry Vu's current company
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8 roles
Henry Vu work experience
A career timeline built from the work history available for this profile.
Senior Business Process Analyst, Crm Salesforce Sevice Cloud
Implemented Salesforce Service Cloud from Microsoft Dynamics 365Workstream lead for Case ManagementDrove requirements gathering and user story development for Case Management for various service departments such as : Application Support, Tax Support, Professional Services, Customer Success, etc.Drove key initiatives around the overhaul of service processesPerformed functional testing and lead coaching sessions for UAT testing for over 50 users across 20 functional teamsLiaison between users and Development as process and design would be adjusted during go live periodDevelop process documentation that would serve as the foundation for training documentation for all usersCollect user feedback to further enhance solutionIdentify areas of system improvement by applying historical knowledge to enhance process and system functionalityMaintain relationship with key Change Champions of the business to understand the upcoming needs as it relates to major initiatives for the businessDevelop User Stories and Acceptance Criteria to ensure business needs are translated into technical requirementsWork with Product owner and release manager to drive slotting and delivery of enhancements and bug fixesAssist in the production of documentation and training materials to drive change managementMeasure success of system improvement based upon key usage statistics that measure efficiency and value addedAct as production support where there are production issues and defects in the Salesforce Application
Oct 2019 - Apr 2022
Technical Pod Lead
Responsible for being the point of contact when working with internal teams such as Professional Services, Customer Relationship Executives, Service Delivery Managers, Development, etc.Focus on improving KPI statistics that drive Pod performance (aging backlog, NPS, etc.)Develop and roll out business processes and workflows for Production Change Requests and Application Defect logging to ensure completeness and accuracyWork with analysts to develop technical skills and troubleshooting methodologyAct as primary resource for highly escalated clients addressing issues with them directly on the fly or developing a plan and ensuring execution of plan until issue resolutionBuilt dashboards with contextually relevant stats in an accessible format for leadership and analysts to utilize on a day to day basis
Aug 2017 - Sep 2019
Application Specialist
Mentored new hires and assisted team members with troubleshooting client issuesSet up and led technical training sessions to further enhance technical capability of analystsCollaborated with Pod leads to identify major issues/defects that are system critical and communicated issues with managers/senior managersWorked with “at risk” clients directly, being their primary point of contact and handling most of their significant issues
Apr 2017 - Aug 2017
Application Analyst
Resolved client Dayforce application issues focusing in the areas of back end database integrity, application configuration, imports/exports, and reporting.
Oct 2016 - Apr 2017
Sql Developer
Created SQL Server Integration Services packages/ SQL Server jobs to handle ETL for all incoming/outgoing files including integrations to various health plans, and hospitalsBuilt financial and operational reports for internal and customer useCreation of import process to consume various MOR and MMR reports from various health plans for RAF Reconciliation project
Mar 2015 - Oct 2016
Systems Administrator
Set up and maintained user workstations and Active DirectoryMaintained software licensing for various products used within the companyManaged mobile devices including smartphones, tablets, and laptop for all usersDaily monitoring and maintenance of onsite server roomPlan various mission critical hardware and software installation and upgradesHelped with implementation of new workstation upgrades for all users
Oct 2014 - Mar 2015
It Intern
Responsible for surveillance camera backups on a weekly basisSetup of new user workstations and exchange accountsAided in IT Helpdesk responsibilities helping users fix general computer issues
May 2013 - Sep 2013
1 education record
Henry Vu education
-
California State University, Fullerton
FAQ
Frequently asked questions about Henry Vu
Quick answers generated from the profile data available on this page.
What company does Henry Vu work for?
Henry Vu works for Panasonic Avionics Corporation.
What is Henry Vu's role at Panasonic Avionics Corporation?
Henry Vu is listed as BA @ PAC at Panasonic Avionics Corporation.
What is Henry Vu's email address?
AeroLeads has found 1 work email signal at @ceridian.com for Henry Vu at Panasonic Avionics Corporation.
What is Henry Vu's phone number?
AeroLeads has found 2 phone signal(s) with area code 714, 562 for Henry Vu at Panasonic Avionics Corporation.
Where is Henry Vu based?
Henry Vu is based in Santa Ana, California, United States while working with Panasonic Avionics Corporation.
What companies has Henry Vu worked for?
Henry Vu has worked for Panasonic Avionics Corporation, Ceridian, and Advanced Medical Management.
How can I contact Henry Vu?
You can use AeroLeads to view verified contact signals for Henry Vu at Panasonic Avionics Corporation, including work email, phone, and LinkedIn data when available.
What schools did Henry Vu attend?
Henry Vu holds Bachelors Of Art, Business Administration; Information Systems And Decision Sciences from California State University, Fullerton.
What skills is Henry Vu known for?
Henry Vu is listed with skills including Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Powerpoint, Photoshop, Microsoft Sql Server, and Management.
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