Henry W. Email and Phone Number

• Assisted in new store set ups and working alongside an international visual merchandising team to enhance store appearance• Carried out merchandise moves for Limited Time Value promotions and New Arrival merchandise• Developed clear and concise layout changes for the salesfloor• Delegated duties to Part-time staff in coherence with company directives• Trained associates in product knowledge – giving them the tools to succeed in selling• Consistent communication with Merchandising and Distribution team in regards to top selling products and store inventory/stock levels• Utilized previous sales data to help maximize revenue and promote outstanding customer service• Maintained highest possible standards of merchandising, housekeeping and recovery• Developed associates’ visual merchandising skill for more well-rounded employees• Successfully completed visual moves for last minute promotions

• Processed bi-weekly shipments under sensitive timelines• Replenished the sales floor regularly to ensure merchandise is available for purchase• Provided excellent customer service to meet customer needs• Maintained product knowledge in all departments (i.e., Womens, Mens, Kids & Baby)• Processed customer sales and returns as trained on Point of Sale terminal• Executed visual displays for event zone and in-store visual uppers according to Old Navy’s style guide• Reviewed Monthly Style Guides to merchandise product and execute signage, product audits, and markdowns for daily, weekly, and monthly promotions

• Led a student-run pop up retail store – created weekly visual merchandising plans to for the visual team to execute• Managed visual team to ensure visual displays are executed on time• Brainstormed and executed visual themes every week• Merchandised the store in departments and organized products to create a compelling environment for customers to shop in• Collaborated with Buyers to merchandise the products within the store• Worked with the promotional team to create promotional advertisements with Adobe Photoshop and Adobe Illustrator

Supervised by the Assistant Store Manager of Merchandising, I created visual displays according to Old Navy's monthly Style Guide and Best in Class books. I executed moves for event zones, changed mannequins, and worked on visual uppers to present products in each shop concept. I processed, reticketed, and ran clothing on the floor. Also, I supported the sales floor when the business needed it, and maintained the cleanliness of the store for an excellent and shoppable environment for customers.

Helped with product packaging, placement, visual displays for the opening of MUJI's first Canadian location. Being in the Garment department, I worked with Garment Lead to create mannequin looks with old & new product for each collection with a focus on different fabrics (Organic Cotton, Linen, etc.). Working in different departments (Garments, Stationary, Housewares, Travel & Accessories, and Cash/POS) to help the needs of the business.

Maximize personal sales at all opportunities by providing world class customer service. Maintaining the cleanliness of the overall store - folding, sizing and replenishing products. Responsible for reorganizing the sales floor with new monthly collections and ensuring that visual presentation standards are met throughout designated zones. Executing mannequin looks, center store and window displays as per directives.

Maintaining the cleanliness of the studio for daily drop-in dance classes. Developing and maintaining customer relationships with students and renters. Ensure the dance classes are running on time and are always recorded for promotion. Also handling cash flow and making sure the float and profits balance at the end of shift.

As Front of House Manager, I managed ushers and made sure they understood fire regulations and procedures to ensure patrons' safety. I worked with Ryerson Fashion students to help execute their vision in the front of house and supporting in all aspects - window displays, box office, speaking to VIPs.

As Head Cutter for "The Crucible", I was in charge of constructing and altering costumes to match what the Costume Designer visioned and to fit the actors comfortably.

My responsibilities included, creating reservation forms, selling tickets, tracking sales, not over selling, and making sure the money made from sales always balanced.

My responsibilities included, creating reservation forms, selling tickets, tracking sales, not over selling, and making sure the money made from sales always balanced.

I was responsible for painting the set and studio floor within the paint departments budget. I created paint samples to ensure the Set Designer was happy with what paint treatments would be done to the set and floor.

As Front Of House Manager for "The Three Sisters", I was in charge of creating programs, putting up head shots of the actors and crew members, and greeting/helping patrons during the run of the show.

Working on this large scale fashion show, I helped with assembling the runway, building the large set, hanging the lights, and ushering the sold out shows.

Working this position, I helped with building the set, painting, hanging lights, and ushering.