Henry Wise Email & Phone Number

Scottsdale, Arizona, United States

"Review and monitor Experience Center Agents to make sure they are providing a positive experience to members and clients while upholding company values"Facilitate onboarding contractors for the Experience Center to ensure their success in providing excellent customer service and promoting healthy living for members"Designing new and improved training materials to ensure that both contractors and colleagues are successful in their job duties"Facilitate meetings with contractors and colleagues so they are aware of any past and upcoming company changes "Communicate with departments both within and outside the Experience Center to ensure everyone is working as a collective unit

Tempe, Arizona, United States

" Assist experience center representatives to quickly resolve member concerns" Resolve account concerns for members that could not be fixed immediately" Assist upper management to resolve member complaints" Work with other departments within the company to quickly fix account issues" Provide knowledge to other representatives so they are able to work to their fullpotential

Tempe, Arizona, United States

" Answer inbound calls to address member concerns and manage their accounts" Inform member of program benefits and how they can maintain a healthy lifestyle" Work with contracted partners to resolve issues for members" Assist in outbound campaigns to properly address member issues" Prepare and provide feedback to management to better assist the ExperienceCenter