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Henry Chun Email & Phone Number

Marketing and CRM Manager at Paul Lafayet | Pâtisserie Française
Location: Hong Kong, Hong Kong Sar 9 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Role
Marketing and CRM Manager
Location
Hong Kong, Hong Kong Sar
Company size

Who is Henry Chun? Overview

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Quick answer

Henry Chun is listed as Marketing and CRM Manager at Paul Lafayet | Pâtisserie Française, a with 33 employees, based in Hong Kong, Hong Kong Sar. AeroLeads shows a matched LinkedIn profile for Henry Chun.

Henry Chun previously worked as CRM officer at Zung Fu Company Limited and Brand Coordinator at Innovate Uk Ktn. Henry Chun holds Master'S Degree, Business/Corporate Communications from The Chinese University Of Hong Kong.

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Email format at Paul Lafayet | Pâtisserie Française

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Paul Lafayet | Pâtisserie Française

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Profile bio

About Henry Chun

Experienced Marketing and Branding Specialist | Master's in Corporate Communication | Customer Relationship Management | Data Handling | Brand Coordination | Content Production | Creative Campaigns | Branding Guidelines | Social Media Management | Event Planning | Website DesignI'm a marketing and branding specialist with a Master's in Corporate Communication from the Chinese University of Hong Kong. Currently, I manage customer relationships and brand experiences across four brands, focusing on improving the customer journey.At Zung Fu, I enhanced the customer experience through projects like the Mystery Shopping Programme and Customer Satisfaction Index. I also managed gifting projects, loyalty programs, and customer data consolidation.Previously, at Innovate UK KTN, I ensured brand consistency, developed creative campaigns, and coached marketing managers on branding guidelines. At The Food Story, I managed social media for 15 brands, led CRM projects, and handled collaborations and events with luxury brands like Guerlain and Dior.During my internship at Balenciaga Asia Pacific Limited, I gained insight into effective communication and brand management in the luxury fashion industry.With expertise in branding, content production, social media management, event planning, and website design, I offer a holistic approach to marketing. Let's connect to discuss how I can contribute to your organization's success.

Listed skills include Photoshop, Blogging, Literature, Linguistics, and 2 others.

Current workplace

Henry Chun's current company

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Paul Lafayet | Pâtisserie Française
Paul Lafayet | Pâtisserie Française
Marketing and CRM Manager
Hong Kong
Website
Employees
33
AeroLeads page
9 roles

Henry Chun work experience

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Crm Officer

Hong Kong Sar

Mystery Shopping Programme (MSP): Highly involved in Zung Fu all touchpoints evaluation from content design with all stakeholders for the MSP projects across all 4 brands, enhancing customer's journey with insightful feedbacks in each quarter.Customer Satisfaction Index (CSI): Helped lead the development of survey content and clear evaluation benchmarks for frontline performance in the monthly CSI project across all 4 brands in both sales and aftersales department.Festive Gifting: Managed end-to-end gifting projects for Festive and Event gifting initiatives, fostering premium customer engagement and ultimately bolstering loyalty retention.Loyalty Programme: Engaged in setting up, tiering, and consolidating rewards for the Mercedes-Benz Loyalty Programme.Data Acquisition: Contributed to customer data consolidation and segmentation studies, enhancing insights for strategic decision-making.

Brand Coordinator

London, England, United Kingdom

- Managed the integrity of brand identities and creative production throughout 22 sectors and partners- Regular assist in content production from social media posts, reports to visual artworks- Helped created numerous creative campaigns with key stakeholders and external agencies- Successfully coached all new marketing managers with branding guidelines and proper usage- Created numerous new branding templates for colleagues for easier content creation approach- Routinely monitored content materials for brand consistency and rebranded necessary materials

Sep 2022 - Jul 2023

Executive Assistant To Chief Executive Officer

Hong Kong, Hong Kong Sar

- Managed social media accounts of 15 brands with number of followers ranged from 1000 - 3800- Involved in group CRM projects with number of recruited membership over 30,000- In charge of creative content writing and branding including press release and MC script writing- Managed brand collaboration and event holding such as with Guerlain, Charlotte Tilbury, Dior- Reported directly to company CEOs with brand meeting materials preparation on daily basis- In charge of company official website design and content management- Assisted in in-house photo shooting offering guided tune and style for optimal brand depiction

Jan 2021 - Mar 2022

Communication Intern

Taulikoo

- Prepared weekly news product clippings - Communicated with regional branches and media- Prepared samples for media shooting

Dec 2018 - Jul 2019

Customer Service Specialist

Hong Kong

- Managed enquires and complaints from customers- Proposed purchase recommendations for different customers - Maintained harmonious relationship with customers

Jul 2015 - Mar 2019

Commercial Department Intern

Western Harbour Tunnel Company Limited

Hong Kong

- Conducted demographical marketing research- Advertised company promotion through social media- Performed copywriting for company’s monthly leaflet

Jul 2016 - Aug 2016
Team & coworkers

Colleagues at Paul Lafayet | Pâtisserie Française

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2 education records

Henry Chun education

FAQ

Frequently asked questions about Henry Chun

Quick answers generated from the profile data available on this page.

What company does Henry Chun work for?

Henry Chun works for Paul Lafayet | Pâtisserie Française.

What is Henry Chun's role at Paul Lafayet | Pâtisserie Française?

Henry Chun is listed as Marketing and CRM Manager at Paul Lafayet | Pâtisserie Française.

Where is Henry Chun based?

Henry Chun is based in Hong Kong, Hong Kong Sar while working with Paul Lafayet | Pâtisserie Française.

What companies has Henry Chun worked for?

Henry Chun has worked for Paul Lafayet | Pâtisserie Française, Zung Fu Company Limited, Innovate Uk Ktn, The Food Story Hong Kong Limited, and Balenciaga.

Who are Henry Chun's colleagues at Paul Lafayet | Pâtisserie Française?

Henry Chun's colleagues at Paul Lafayet | Pâtisserie Française include Léa Girault, Cheryl,Yan Chi Cheung, Yassine Mdalla, Trish Pei, and Ahmed Ahmed.

How can I contact Henry Chun?

You can use AeroLeads to view verified contact signals for Henry Chun at Paul Lafayet | Pâtisserie Française, including work email, phone, and LinkedIn data when available.

What schools did Henry Chun attend?

Henry Chun holds Master'S Degree, Business/Corporate Communications from The Chinese University Of Hong Kong.

What skills is Henry Chun known for?

Henry Chun is listed with skills including Photoshop, Blogging, Literature, Linguistics, Illustrator, and Graphic Design.

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