Program Coordinator
Current• Schedules and coordinates shift coverage for100 volunteer drivers on 21 delivery routes, 5 days per week, serving a 330-square-mile area. • Trains volunteers on delivery software web interface to ensure delivery data collection. • Onboards new volunteer drivers and client outreach volunteers. • Collaborates with senior leadership and operations consultant to design and implement cost-saving improvements to client services. • Responds to volunteer drivers’ concerns about the health and well-being of elderly clients, involving family and government agencies as needed • Supports clients with enrollment, financial aid, orders, and account access needs. • Serves Spanish-speaking and English-speaking clients. • Compiles activity reports for senior leadership, funders, and volunteers. • Present about Mobile Meals’ programs to donors and government agencies. • Collaborated with local credit union on unique adopt-a-route project.