We are doing amazing things at SuccessFuel. By putting our customers first, we are transforming our online learning experience into a modern SaaS user interface with a competitive content strategy, a network of experts, and BI based tech stack with more exciting things are to come! We welcome B2C, B2B, and B2G subscribers to see how our learning hubs (learningpremier.com, learnexcelnow.com, and progressivewomensleadership.com) can help you to enrich your skills to enhance the experience of your own customers. Whether one of our valued clients or a prospective team member, here are some examples of the groundbreaking work you will participate in:• Uncover customer insights and conduct journey mapping to support the vision of a SaaS Digital Experience Platform (DXP) that delivers business value and lasting impact.• Continuously improve the learner discovery and personalization experience.• Guide data-driven, cross-functional collaborations to create vibrant, diverse, and useful solutions for learners.• Shape pricing strategies and offerings aligned to maximize business value and ROI for clients.• Continue building our product offerings and integrating these resources into our core Digital Experience Platforms (hrmorning.com, cfodailynews.com, safetynewsalert.com, resourcefulmanager.com).• Deliver demand generation services, meaningful insights, and practical tools to leading organizations within our communities.

As a member of the founding team, we’ve created a digital & social marketing platform that helps local businesses and organizations market themselves online, across a network of social media, search, mobile, email newsletters & even your own website. Yeah, we fully believe in the power of keeping things simple, teaching organizations that they can control their digital presence, and most importantly – having a bit of fun while showing the world who they really are and why you should do business with them!!We help local businesses market themselves in an online world that’s become too fragmented and complex for them to manage. We act as a single partner and digital strategy to allow them to take back control of their brand and marketing and message customers across all the channels they need to be online and have a partner there to help them through the process.We encourage our organizations to take advantage of building their websites / migrating over their websites to the WordPress platform so that they can once again take control of their digital presence (and we can also build it for them). We then assist with both traditional and inbound marketing techniques, blogging, search engine optimization, video & media marketing, and social media. The next step is to extend the personality of the organization through social media like Facebook, Twitter, LinkedIn, YouTube and other social media platforms and teach them the importance of producing and sharing relevant content, not just content for content shake. ESSENTIAL FUNCTIONS- Manage SEO strategies focused on delivering measurable results. - Configure / manage Google Analytics and other web analytics tools and provide reports on website usage and campaign performance.- Optimize web searches (i.e. Google +, Yahoo, Bing,YellowPages, Yelp)- Research and create lists of targeted keywords; develop, implement, and analyze inbound/outbound link building strategy and content authoring guidelines.

I rose to executive leadership through a series of roles over nine years for a provider of news, trends, and analysis reaching 1M+ researchers, manufacturers, and technologists globally. I carried out product management of a $5M performance-based product line including the new Mobius Platform. I analyzed, monitored, and made recommendations on business intelligence, marketing channel effectiveness, customer lifetime value, client behavior, and customer satisfaction. I also built and oversaw a team of digital marketers, designers, and operations staff with nine direct reports. I crafted pitch and training strategies for internal/external stakeholders, and I orchestrated the five title pillars including conferences and client marketing. Some highlights:• Spearheaded corporate rebranding and digital transformation initiatives to modernize traditional media/publishing mindset.• Generated 3K+ campaigns and 300K+ leads (MQL, SQL) for clients.• Grew new accounts, renewal revenue, and competitive differentiators with data-driven content development tracks increasing purchase value to clients.• Accelerated sales cycle by establishing process for client lifecycle management.• Coached marketing/sales/customer care teams to demonstrate product features/benefits.• Maximized ROI for clients by utilizing proprietary behavioral-data intelligence to establish KPIs for measured progress, retention, and potential application.• Earned four promotions starting as IT Project Manager, Product Manager, Senior Digital Marketing Manager, and Head of Marketing.

Led a team of digital marketing rock-stars responsible for all aspects of demand and lead generation, digital audience acquisition and development, conference promotions, and inbound marketing activities across our entire portfolio.Developed an extremely passionate group dedicated to using technology through a solid understanding of the digital tools required to develop creative solutions. This allowed us to blow away the industry average conversion rates and forge a path toward being the leaders for lead generation campaigns and digital audience development. On a daily basis, we utilized an multi-fronted marketing approach encompassing social (paid and organic), display, email, mobile, programmatic, print, and video to help us achieve our goals. - Developed, built, and initiated new performance-based (CPL and CPC) business model ($5M in new revenue)- Collaborated with demand generation, customer marketing, corporate communications, product marketing, sales, training, and external influencers to produce excellent, relevant content for both our inbound and outbound marketing campaigns- Ensured effective control of marketing results and took corrective action to guarantee that achievement of marketing objectives fell within designated budgets- Created and implemented acquisition strategy to grow a population of audience segments using social media marketing, paid search, content marketing, retargeting and other programmatic ad network buying channels- Developed and led training for multiple groups within Advantage based around our products, services and technology platforms - Developed and recommended product positioning and pricing strategies to produce the highest possible long-term market share- Managed and executed over 2,000 successful client campaigns

Guiding an amazing team charged with developing numerous digital product lines and responsible for managing multiple media technology projects in a dynamic digital publishing / media environment.We’re utilizing Agile / Scrum product development methodologies to develop and deploy a wide array of digital media solutions (web sites, digital products, apps, and other cool things!!). The projects we’re working on are going to blow you away and give your organization a run for its money while continuing to ensure a serious ROI!!! Life is good and it’s great to be part of such an innovative group with outstanding resources with an eye towards the future….Here are a few of the toys / concepts / and programs we get to play with everyday and we're always interested in learning and utilizing more: Inbound / Content Marketing | Hubspot | Salesforce | Unbounce | Nurturing Campaigns | Landing Pages | Remarketing / ReTargeting | Social Media Advertising | Interactive & Rich Media Ads | Content Marketing | SEO | Video | Google Hangouts | Google Analytics | DFP | SiteScout | Flite | BriteCove | Klout | TweetDeck | HootSuite | Demand Base | Moz | Omniture | Drupal | Confluence | Redmine | Exact Target | MailChimp | Survey Monkey | MindFlash | Directories | Segmentation / Taxonomies | Conferences | Digital Training & Development | Case Studies

Elected to a seat on the Alumni Association Board where I will continue to strengthen our networks using both traditional and untraditional methods to keep the alumni linked together and grow our involvement with MU.My goal is to enrich our networks, using both traditional and creative means, to link our Alumni together and strengthen our involvement with MU. My main focus will be to use tools such as Facebook, Twitter and LinkedIn to help keep you updated about the Alumni Board and our events & also interact with our alumni to get a better understanding of what you would like to see and answer any questions you may have.

I directed and consolidated worldwide customer service, planning, forecasting, and sales support for North American fragrance ingredients with stewardship of $150M in sales and 250 customers. I facilitated interaction and communication between customer service, sales, distribution centers, production plants, and freight forwarders. I also gathered stakeholder requirements and defined project goals, timeline, and budget for the online ordering system. Some highlights:• Accelerated order entry 35% and boosted order accuracy 22% by developing first online order catalog for North American fragrance ingredients.• Honored with Gold Star Award for integral role in physical move of two new distribution centers while generating 34% in cost savings.• Attained 99.2% customer satisfaction score from domestic and export distribution centers measured by SAP notification system.• Reduced customer complaints to less than 2.7% annually with improved operational efficiencies and synergies.• Bolstered customer satisfaction with enhancements such as 24-hour ordering, better return policies, and streamlined distribution center operations.• Fostered dynamic culture of excellence achieving 100% employee retention over four years.• Selected to participate in the International Flavors and Fragrances People Leader Program for building and motivating high-performing, cohesive teams.• Earned three promotions over six years to Team Leader from Customer Service Engagement Coordinator and Planning Controller.

•Played a central role on project team managing physical move to two new distribution centers.•Lead and direct all customer service related matters pertaining to these moves, ensuring a smooth, trouble-free transition.•Utilize SAP (enterprise software) to improve order fulfillment, sales operations, manufacturing resource planning (MRP) and functional business analysis.•Manage and direct all customer service related issues for North American fragrance ingredients worldwide for both internal and external sales.•Take all steps necessary to ensure the highest possible levels of customer service are delivered at all times.•Build and lead top performing teams of cross-functional professionals, ensuring a cohesive, cooperative approach.•Ensure smooth flowing, two-way communication between customer service and sales, resulting in improved efficiency, synergy and a reduction in customer complaints.•Create a dynamic, high energy culture of excellence that makes it possible to attract and retain high-quality employees.•Led development of online catalog for the North American aroma chemicals, resulting in far fewer order errors and 35% reduction in order entry time.•Spearhead major improvements to enhance customer satisfaction, including 24-hour ordering and improved return policy.•Frequently recognized for outstanding performance – received the International Flavors and Fragrance Chairman Award, 2006 and 2008•Selected to participate in the International Flavors and Fragrances People Leader Program, 2007.

•Managed and directed all ordering/scheduling/planning/customer service related issues for North American fragrance ingredients worldwide for both internal and external sales.•Utilize SAP (enterprise software) to improve order fulfillment, sales operations, manufacturing resource planning (MRP) and functional business analysis.

I helped introduce a new global technology in the field of personal/business growth and development where we worked with individuals to understand the importance of continuous learning and personal development to be more successful in the 21st century. We helped people dramatically increase their earning ability by giving them the tools that can make them the most valuable and highest paid people in their field.We utilized a huge collection of business and self-improvement videos, eBooks, and audio books to cover the following topics:Success, sales management, setting goals, networking, law of attraction, advertising strategies, prospecting, starting a business, wealth building, presentations, entrepreneurship, tax strategies, leadership, life balance, self esteem, motivation, financial strategies, personal development, and much more.Pursuing learning, skill development and personal improvement is what allows individuals stay relevant to the ever changing marketplace. iLearningGlobal was the perfect education tool to allow every person and professional to not only stay current, but also have the mindset to look ahead at what is coming.

Built highly successful company from the ground up – began with only an idea. Managed and directed all business operations. Spearheaded all business development initiatives, resulting in strong sales growth. Designed and rolled out creative advertising campaigns, leading to a steady stream of qualified prospects. • Managed and directed all business operations.• Spearheaded all business development initiatives, resulting in strong sales growth.• Designed and rolled out creative advertising campaigns, leading to a steady stream of qualified prospects.• Created comprehensive business plan describing opportunities and challenges and explaining precisely how we would meet our objectives.• Trained and coached employees to reach beyond preconceived limits to deliver excellence.• Personally oversaw all accounting, sales forecasting, budgeting, and payroll.• Organized and scheduled employees for optimal efficiency.• Built and maintained strong business relationships with clients, leading to trust, rapport, and a solid base of reliable business.• Expertly closed contracts by tactfully asking for the business at opportune moments.• Positioned company for profitable take over in 2001.

Worked in a fast paced restaurant while in school. Had constant interaction with guests and worked diligently to create a positive experience for each guest. Motivated & trained other employees. Resolved customer concerns. Supervised the opening and closing of the restaurant. Displayed excellent interpersonal and time management skills. I’m a firm believer that it is important to work in the restaurant at least once in your live because it teaches you to think on your feet and work in a stressful situation at which you have little control. Plus, it’s good to understand the inner workings of an industry that we all enjoy on a regular basis and gives you an appreciation for what the person is going through which is severing you!!