Henry Harly Email & Phone Number

Canada

• Utilized acquired knowledge of the insurance products to advise 10+ customers per day on the appropriate insurance solutions based on their needs.
• Clarified customer issues and determined the cause of problems in order to increase retention rate or to de-escalate service complaints in a timely manner based.
• Handled policy renewals, cancellations documenting information, and collected insurance payments on a daily basis.

Markham, Ontario, Canada

• Conducted a usability test and documenting design inconsistency to maintain the highest standard of user experience.
• Created website interface from wireframe to prototype using Figma.
• Collaborated with the Director of Creative to maintain the timeliness of a project, while ensuring product feasibility.
• Developed a style guide including typography and color palette for a brand refresh reflected in the WordPress website.
• Continuously updating and improving the designs based on client feedback and design reviews.

Toronto, Ontario, Canada

• Led Q&A sessions with students throughout the semester.
• Performed clerical duties including sending emails, photocopying, managing students’ submitted files and documents.
• Encouraged students to actively participate in-class activities.
• Monitored and enforced proper lab usage with all users.
• Supported the course professor with any class activities and presentation to provide the best learning environment

Sydney, New South Wales, Australia

• Compiled and gathered content from various resources for a YouTube trailer.
• Promoted and informed audiences regarding the contents of the upcoming magazine.
• Edited the gathered contents for the promotional trailer using Adobe Premiere Pro and applying color using DaVinci Resolve.
• Consulted with the manager and copywriter for their feedback.
• Assisted videographer with the audio need to ensure good quality recording and sound for post production.

Advanced Diploma, Graphic Design

Bachelor'S Degree, Film/Cinema/Video Studies