Henry Ho Email & Phone Number

San Jose, California, United States

Taipei, Tw

Assists management to develop business and supports customers and operations in North America & European market

Managed customer operations and services in APAC & European regions for a Silicon Valley-based company offers the industry leading technology on automatic hard drive testing and repairing solutions.

- Managed Sales & Operations of the IoT BU- Managed product management group and a special contract manufacturer project on an advanced storage product- Assisted Chairman on special projects, such as, Africa BD, USA BD and market research

Fremont, Ca, Us

- Managed key account BD & PM for APAC and EMEA- Managed vendor partnership- Managed Product Engineering/Technical Support team - Managed Customer Services team

ioteo is a cloud solution provider in Europe with its own IoT devices to provide state of art services for home monitoring, pet care, and senior care.My responsibilities include:• Managed Asia office for marketing, product sourcing and engineering functions in Taiwan• Managed partners and suppliers relationship and purchasing• Defined product requirements/specification and negotiated features with suppliers• Explored Asian IOT business and home surveillance business with service providers and SI

iSAP is video-based solution with focus in various vertical markets, e.g. retails, transportation, school and banking.My responsibilities include:• Managed and developed channels and solution partners in APAC market – established Greater China market and continue exploring new markets in Southeast Asia and other regions• Established and managed partnership with camera vendors• Managed NVR related solutions for various vertical markets• Defined and executed new surveillance products for enterprise solutions

- Developed Greater China market and prepared for China sales office- Established USA company for sales, technical support and warehouse to support America sales and logistics- Established European sales office with partner in Germany and developed European and African markets

Managing GVD Europe, America and Africa sale

Managed and supported US projects for a Taiwan-based Video Surveillance company. Responsibilities include sales support, project deployment/management, contract negotiation and customer services.

Us

• Presale support – secured GVD first enterprise project (worth US$1 million dollars) with USA sales • Deployed 120-camera surveillance system in a port in the San Francisco bay area with third-party integration for intelligent video and wireless network • Trained system integrators, installers and end users for system installation, configuration and daily operations

Sr. Manager, Product and System Engineering (1998 – 2000)• Led a team to provide NMS and data network engineering information for all Fujitsu subsidiaries and customers to facilitate the deployment of our NMS products. • Coordinated NMS product debuts, demonstrations and other marketing supports in various trade shows, such as CeBIT, Asia/Africa Telecom, Telecom 99 and TMF. • Led a technical and product support team to participate in the customer pre-sale, post-sale and technical review meetings. Manager, Strategic Planning and System Engineering (1996- 1998)• Participated Product Specification authoring and reviewing for the network management products. • Provided technical support and training to the SQA and Customer Support personnel for product engineering issues. • Actively participated in the Fujitsu worldwide NMS strategy and planning meetings. Manager, Software Quality Assurance and Technical Support (1995 – 1996)• Managed a product support team to various SONET and SDH products – carrier-class network-wide managing/monitoring software for the Fujitsu optical network equipment. • Managed a SQA team to review software requirement/design specifications, perform software system test and conduct test plans. • Interfaced with different divisions in worldwide Fujitsu offices through out the software development cycle, such as Product Planning, Product Validation Test, Product/Customer Support, Hardware/Firmware Development and Marketing. Senior Software Engineer (1993 – 1995)• Led SQA engineers in Integration and System Tests. • Participated in all software project requirement and design reviews. Software Engineer (1991 – 1993)• Participated in software System Test design and execution. • Provided installation and technical training/support for customer sites, trade shows and Fujitsu subsidiaries.

Ms, Computer Science

Bs, Computer Science