OPERATIONSProposal Development: Created polished proposals, business canvas models, and executive summaries for CEO and stakeholders.Establish, maintained, tracked and retrieved information and compiled data that require information searches through files, records, or computer files.Technology Management: Managed technology at the William Grose Center, including purchasing, troubleshooting, training, and setting up equipment.Administrative Support: Assisted department manager with reports, meetings, equipment management, presentations, and technical support.Research & Development: ​Implement system enhancements and process improvements to provide the best digital experiences for internal and external stakeholders.​Financial Management: Managed department finances, including purchases, spending reports, audits, and reallocations.Developed SOPs and established rhythms of business for new hires and interns, ensuring smooth onboarding.MARKETINGMarketing Strategy: Developed comprehensive marketing materials, including digital and physical flyers, videos, and websites.Event Promotion: Promoted events through various channels, increasing attendance and engagement.Community Outreach: Utilized social media and other platforms for event promotion and community engagement.COORDINATINGEvent Management: Organized and managed special events and programs, ensuring adherence to schedules.Youth Programs: Created and managed weekly youth programs, improving engagement.Workshop Coordination: Coordinated virtual and hybrid workshops, including marketing, registration, AV setup, and audience engagement.COMMUNITY SUPPORTTechnical and Promotional Support: Provided comprehensive technical support to local businesses, fostering growth.Community Relationships: Maintained strong relationships with community members, agencies, and municipalities.Resource Provision: Provided educational, economic, and community resources to support local development.

As the Founder and CEO of HI Designs, I deliver high-quality, affordable digital solutions to small businesses. Our mission is to help businesses establish and enhance their online presence through professional and customized website creation, branding, and design services.Key Responsibilities:Website Creation: Develop user-friendly, visually appealing websites tailored to each client's unique needs and budget.Branding Solutions: Providing comprehensive branding services, such as business card design and storefront window decals to help businesses create a cohesive and professional brand image.Marketing and Outreach: Developing marketing strategies to attract new clients and grow our business.

BUSINESS DEVELOPMENTEntrepreneur Support: Assisted local entrepreneurs in navigating business development processes, including obtaining LLCs, reviewing credit scores, and acquiring necessary permits.Mentorship: Contributed to the growth and success of small businesses through mentorship and strategic guidance.Community Engagement: Coordinated with a wide network of local business owners and partners to support community initiatives and events.ADMINISTRATIONEvent Management: Managed community events, overseeing diverse operational aspects to ensure smooth execution and high engagement.Administrative Duties: Conducted administrative tasks such as submitting grant proposals, creating documents, forms, and spreadsheets for organizational use.Financial Management: Handled financial responsibilities including issuing payouts, managing budgets, and tracking expenses.Procurement: Managed procurement processes, ordering equipment and supplies to support business operations and events.MARKETINGSocial Media Management: Managed social media accounts and content creation, significantly increasing online presence and interaction.Marketing Campaigns: Developed marketing materials and campaigns to promote events and programs, enhancing brand visibility and engagement.