Henry Liddell Email & Phone Number

Melbourne, Victoria, Australia

Australia’s first unified converged services provider, SUPA is delivering a smarter property experience bringing together renewables, mobility, super-speed fibre and integrated in-building prop-tech to create smarter, safer and more sustainable multi-occupancy properties.My role as Head of Operations is a multifaceted role and with overall responsibility for management of all SUPA Group customers from Project commencement at the time of contract signing to project delivery, site onboarding, and ongoing service lifecycle management. Core responsibilities include overseeing the end-users experience spanning everything from solution creation, project delivery, Customer onboarding, lifecycle support, billing, and collections functions as well as accountability for strategy, finance, and regulatory and compliance matters.

Melbourne, Victoria, Australia

Australia’s first unified converged services provider, SUPA is delivering a smarter property experience bringing together renewables, mobility, super-speed fibre and integrated in-building prop-tech to create smarter, safer and more sustainable multi-occupancy properties.My role as Head of Customer Operations is a multifaceted role and with overall responsibility for management of all SUPA Group customers from Onboarding at the time of project completion to ongoing service lifecycle management. Core responsibilities include overseeing the end-users experience spanning everything from customer onboarding, lifecycle support, billing, and collections functions as well as accountability for strategy and regulatory and compliance matters.

Melbourne, Victoria, Australia

SUPA Energy is a progressive full-service utility providing affordable, sustainable energy and mobility solutions that optimise building performance. My role as General Manager - Operations of SUPA Energy is a multifaceted role with the primary responsibility being accountable for the delivery (acquisition and service life cycle management) of the full suite of utility services that we offer including energy, renewables and mobility. Other core responsibilities include overseeing the end-users experience spanning everything from onboarding to billing functions while having accountability for regulatory and compliance matters.As part of Smart Urban Properties Australia Limited (SUPA) – Australia’s first unified converged services partner, SUPA Energy joins SUPA Networks and SUPA Tech to bring renewables, mobility, super-speed fibre and integrated in-building prop-tech to create smarter, safer and more sustainable multi-occupancy properties.

Melbourne, Victoria, Australia

Melbourne, Australia

A multifaceted role with the primary responsibility being accountable for the delivery (Acquisition and service life cycle management) of both Telco and Energy services for the Vocus Retail Primary brands (dodo, iPrimus, Commander) supported by teams totalling 200 FTE in both Australia and Philippines via our offshore partner. Other core responsibilities include overseeing the Billing function of the Power and Gas business and having accountability for Regulatory & Compliance including implementing changes as per regulatory updates and operational readiness/adherence to code.

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Oversee the delivery of services for the Mass Market Business brands of Vocus Group. Responsibilities extend to Project Management for system and product development, Product build and deployment, People Management, Carrier relationships, and Day to Day Operations across Australian and Overseas call centers.

Melbourne, Australia

Manage the provisioning of all Complex products for M2 Group Business Division based in Melbourne and Sydney.

Oversee a team that provisioning business grade telco solutions for Corporate clients as well as manage a team of Service Delivery Managers who are responsible for rolling out large projects.

Tasmania, Australia

Managed a team who were responsible for provisioning all telco services for the Commander brand.