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Henry M. Email & Phone Number
Operations Consultant, User Experience and Customer Success
at
Moment
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Operations Consultant, User Experience and Customer Success
Location
Hong Kong, Hong Kong SAR, Hong Kong
Company size
Who is Henry M.? Overview
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Quick answer
Henry M. is listed as Operations Consultant, User Experience and Customer Success at Moment, a company with 65 employees, based in Hong Kong, Hong Kong SAR, Hong Kong. AeroLeads shows a matched LinkedIn profile for Henry M..
Henry M. previously worked as Operation Lead Director, Disburse at Rapyd.
Company email context
Email format at Moment
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Moment
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Profile bio
About Henry M.
I am a cross-functional and highly qualified leader with over 20 years of diverse and progressive experience in customer service and operations management. My core competencies include process and quality improvement, customer satisfaction, and revenue growth. I have a proven track record of implementing process and product enhancements that reduce processing time, increase user retention, and optimize team productivity. I also have a solid customer-centric mindset and a passion for delivering superior customer service across multiple channels and platforms. I am always looking for new ways to expand and engage the customer base, acquire new customers, and maintain high trust and loyalty ratings. I aim to leverage my skills and expertise to drive operational excellence and customer delight.
Listed skills include Customer Experience, Traktor, Visual Merchandising, Team Building, and 46 others.
Current workplace
Henry M.'s current company
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Moment
2 roles
Henry M. work experience
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Operation Lead Director, Disburse
Current- Led a multi-region (EMEA & APAC) initiative to streamline company service level agreements between internal and customer-facing teams to improve cross-department efficiency and increase NPS results.- Improved the resolution time for 70% of customer payout inquiries to 5 hours or less by establishing a series of processes between Finance and Customer.
Apr 2023 - Present
FAQ
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Quick answers generated from the profile data available on this page.
What company does Henry M. work for?
Henry M. works for Moment.
What is Henry M.'s role at Moment?
Henry M. is listed as Operations Consultant, User Experience and Customer Success at Moment.
Where is Henry M. based?
Henry M. is based in Hong Kong, Hong Kong SAR, Hong Kong while working with Moment.
What companies has Henry M. worked for?
Henry M. has worked for Moment and Rapyd.
How can I contact Henry M.?
You can use AeroLeads to view verified contact signals for Henry M. at Moment, including work email, phone, and LinkedIn data when available.
What skills is Henry M. known for?
Henry M. is listed with skills including Customer Experience, Traktor, Visual Merchandising, Team Building, E Commerce, Horeca, Salesforce.Com, and B2B.
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