Henry Ramírez Email and Phone Number
Henry Ramírez personal email
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Director and senior leader recognized for shaping high-visibility global programs supporting innovation, customer experience, and business growth. Track record of delivering large-scale projects and brand concepts on a global scale, and leading cross-functional teams around a shared strategic vision. An expert at building high-performing, agile teams, and translating a brand's vision into high-touch, customer-facing solutions. Brings a deep understanding of the retail business and evolving landscape across brick-and-mortar, mobile, and e-commerce channels. Strong record of operational leadership and process improvement within global matrix organizations. Founded and managed Under Armour’s first Retail Innovation Lab. The central hub for driving brand concepts and new store elements across the global enterprise. Named among design:retail’s “40 Under 40” (2018) recognizing innovation and leadership in retail. Currently, the business owner of the retail vertical at Travelstead. Leads business development strategy, client development activities, and client relationship management through on-boarding, strategy sessions, and testing. Directly accountable for the client portfolio - building/maintaining positive customer health and manages/guides/mentors the project execution team. Reporting directly to the Founder & President, serves as a strategic partner for business growth across company verticals; retail, hospitality; and health care.AREAS OF EXPERTISE: Project & Program Management • Concept Development • Customer Experience • Retail Innovation • Store Design/Development • Creative & Design Execution • Cross-Functional Leadership • Stakeholder Management • Strategic Thinking • Decision Making • Call To Action • Message Framing • Navigating Ambiguity • Workflow Processes • Scaling Business
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Senior Manager, Global Store DevelopmentUnder Armour Jan 2024 - PresentBaltimore, Maryland, Us
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Director, Retail Strategy + Project ManagementTravelstead Jun 2021 - Jan 2024Usa, UsBusiness owner accountable for setting strategies to drive growth and operational efficiency. Developed and nurtured strong partnerships with clients, oversaw day-to-day operations, and deliverd innovation for the customer and Travelstead through design thinking and continuous improvement.Produced and assessed client proposals with attention to factors such as cost effectiveness, feasibility, and ease of integration with existing processes/programs for the business and customer. Identified friction points and refined SOPs. Where there was no SOP, and gaps existed, new SOPs were created to help connnect the multiple business functions (Warehouse, Transportation, IT, Project Management) across the company. Defined the customer + vendor journey of new relationships from onboarding activities through program/business activation. Established internal KPIs and measures of success to help elevate our overall customer expereince.Transformed the business from reactive to a more proactive operation. All documentation that was generated over this 20+month period was collected and cataloged into an inaugural brand playbook.Leads all brand and business development efforts for the company and offers strategic guidance to the senior leadership team and functional direction to the operations teams on future/existing client growth opportunities. With responsibilities spanning across the organization, the role is multi-faceted in brand/business/and customer experience. -
Senior Manager, Global Store Innovation & PartnershipsUnder Armour Jan 2020 - May 2021Baltimore, Maryland, UsDrove development of new retail experiences across the global store portfolio, utilizing an omnichannel approach to bring consistency across in-store, mobile, and e-commerce channels. Worked with internal and external partners to execute projects in alignment with global retail strategy, overseeing budget, status reporting, and risk mitigation plans. Responsible for hitting overall ROI goals and KPI metrics. Guided development of strategic roadmaps aimed at accelerating growth and enhancing the customer brand experience. Lead cross-functional planning with internal teams (design, merchandising, PMO, e-commerce, creative, brand marketing, engineering, store operations, innovation, product, learning and development). Consults with store teams on priorities and build out of customer-facing solutions. Worked closely with corporate development to build an innovation pipeline to vet, evaluate, and test potential concepts. Developed new digital experiences to advance store initiatives through testing, pilots, and rollout. Continually identified and managed partners to provide new products and services that aligned with the brand’s goal of scalability and innovation.
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Senior Manager, Global Store Development – Innovation LabUnder Armour Jan 2019 - Dec 2019Baltimore, Maryland, UsServed as project and program lead in developing new store concepts to accelerate brand differentiation and build innovation capabilities across the enterprise. Led the prototyping process for global store innovations and elements with high visual impact (i.e. fixtures, mannequins, sound, digital, lighting, experiences). Acted as the voice of new concept development across retail, wholesale, and the brand. Shaped processes for design, prototyping, and testing of new store components and technologies within the Retail Innovation Lab, overseeing a portfolio of 10-20 projects across various business units. Administered a multimillion-dollar operating budget.Drove the brand’s first new global store concept in six years from inception through research, testing, and launch. Opened a test store in Shanghai to gauge reception within the highest growth market, leveraging customer data to shape new innovations. Identified additional flagship markets for program testing and launch.
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Manager, Global Store Development – Innovation LabUnder Armour Jan 2016 - Dec 2018Baltimore, Maryland, UsLed global design and development for new store elements and fixtures across the worldwide portfolio (North America, APAC, EMEA, LATAM), including full-price and outlet stores. Founded and project managed the design and build-out of Under Armour’s first dedicated space for retail testing and development (Retail Innovation Lab). Created global solutions to unify over 800 stores under a consistent brand image and aesthetic. Drove development of DTC and wholesale elements (fixtures, mannequins, lighting, digital, sound flooring) for global flagship stores and brand activations. Worked with leadership on testing, piloting, and rollout of new concept packages. Delivered new concepts and brand adaptations with Global Series 2.0, Under Armour Sportswear, UA House, 10 Light Street Performance Concept, and A List Studio. Enabled major process improvements including a streamlined approach for customizing elements by individual market/region, and automation of prototype development. Coordinated project communications with visual merchandising, operations, brand, marketing, buying, and product teams.
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Senior Coordinator, North America Store DevelopmentUnder Armour Jan 2015 - Dec 2015Baltimore, Maryland, UsOversaw operations and project workflow across the North American design and construction team. Established a global group to drive vision, strategy, and guidelines for upwards of 100 new store locations quarterly. Responsible for reporting weekly progress into the senior leadership. Trained up existing members of the North America team to develop store concepts and fixtures on a global scale, and coordinated purchasing, inventory, delivery, and installations across regions. Repositioned the current supplier base to support global expansion. Acted as a liaison between project stakeholders (retail leadership, vendors, consultants, landlords) and internal brand teams. Created a centralized hub for project and construction documentation by transforming the internal SharePoint site into a unified platform for teams to access.
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Coordinator, North America Store DevelopmentUnder Armour Sep 2013 - Dec 2014Baltimore, Maryland, UsPart of the North America design and construction team supporting new store openings across the region. Coordinated with architects, designers, and contractors on budget planning, fixture development, and purchasing for new locations.Tracked monthly project budgets and managed financial inquiries related to purchase orders, vendors payments, and expenses. Responsible for purchasing all store elements for both full-price and outlet stores. Acted as primary contact for fixture development, prototyping, and review, working closely with vendors and merchandising team.
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Manager, New Store OpeningsVineyard Vines Oct 2010 - Apr 2013Stamford, Connecticut, UsHelped expand the portfolio from 4 to 12 doors across the South and West. Recruited and onboarded team members for new store openings and created back of house SOPs that were implemented across the company.
Henry Ramírez Skills
Henry Ramírez Education Details
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University Of MarylandSocial Sciences
Frequently Asked Questions about Henry Ramírez
What company does Henry Ramírez work for?
Henry Ramírez works for Under Armour
What is Henry Ramírez's role at the current company?
Henry Ramírez's current role is Retail CX • Retail Concept Development • Retail Strategy Execution.
What is Henry Ramírez's email address?
Henry Ramírez's email address is he****@****ail.com
What schools did Henry Ramírez attend?
Henry Ramírez attended University Of Maryland.
What skills is Henry Ramírez known for?
Henry Ramírez has skills like Sales, Customer Service, Inventory Management, Event Planning, Facebook, Powerpoint, Microsoft Excel, Operations Management, Email Marketing, Project Management, Social Media Marketing, Account Management.
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