- Instructor for workshops- Train, monitor and evaluate the overall performance of frontline staff and provide suggestions for improvement if needed- Customer journey/workshop flow design- Liaised and coordinated VIP visits and training workshops with schools and NGOs

- Established and maintain the harmonious relations with the stakeholders (tenants, visitors, customers, government departments, District Councilsetc.)- Managed the community and facilities management service providers to ensure effective and efficient operation of the facilities- Reviewed the functions and operations of Concierge and Building- Operation Teams for continuous improvement towards Property Management Best Practices

-Oversaw corporate visits- Assisted PR tasks (e.g. media interview, tech talks)- Social media monitoring- Managed and operate technology showroom and co-working center- Lead CS Team (15 members) for guided tour and operating a STEAM education center- Event support - Handled procurements, tendering and business reports- Supported senior management (CEO/Chairperson/Board of Directors) inthe execution of administrative activities

(Seconded to Hong Kong Science and Technology Parks Corporation)