Henry Le Email & Phone Number

Edmonton, Ab, Ca

Alberta, Canada

•Hire, train, and supervise restaurant employees•Create staff schedule to ensure appropriate staffing•Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary•Take ownership of budgets and cost control methods to minimize expenses•Address customer needs, comments, and complaints•Adhere to and enforce employee compliance with health, safety, and sanitation standards•Process payroll and maintain all relevant records•Ensure all employees are working within outlined operating standards•Report on financial performance, inventory, and personnel

Alberta, Canada

• Deliver the A-grade experience with the ALLEY steps of service.• Practice the No M,S,G guideline to keep a clean environment throughout the whole store• Manage and compose schedules for all craftsmen• Train proper craftsmanship skills and new drink procedures• Ensure all communications in the store is up-to-date• Ensure appearance of the store is in accordance to The Alley standard• Maintain fresh and sufficient stock levels for store to operate• Troubleshoot and strive to solve store operation issues

Alberta, Canada

• Recruit, hire, train, develop and motivate team.• Assist the department manager in achieving department volume and productivity goals. • Developing and executing a business plan.• Ensure salespeople are delivering outstanding customer service by teaching; coaching.• Ensure merchandising and presentation standards are met. • Build long lasting relationships and create a loyal customer.• Ensuring accurate inventory management and achieve shrinkage goals.

• Demonstrated ability to achieve individual selling goals and metrics.• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business.• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.• Handled cash and deposits using the proper accounting procedures and documentation.• Making store purchases, phones, Accessories, office supplies from Bell Distribution Inc , Cesium Inc, Hitfair, etc...

Edmonton, Canada Area

• Performed daily department tasks including stocking, creating merchandise displays, merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.• Oversaw daily operations, strategic planning, and cash flow.• Present sales, revenue and expenses reports to the management team.• Knowledge working with all providers Telus/Koodo/Bell/Virgin/Rogers/Fido/Chat-r.• Outstanding product knowledge, providing expert customer service• Follow policies around operations, theft and fraud, loss prevention and health and safety.

Edmonton, Alberta, Canada

• Provide world class customer service at our highest level of escalation.• Obtain insights into every part of our business in order to help facilitate customer resolutions.• Partner with various departments from Legal to Logistics; Media to Merchandising.• Have a direct impact on brand image• Analyze customer needs on an ongoing basis to assist in identifying and recommending enhancements.

Diploma Of Education, Business Administration And Management, General

Accounting And Business/Management

Certificate, Management

Diploma, High School/Secondary Diplomas And Certificates