Recently completed an assignment for Intent HQ (intenthq.com a London Company) to create a PMO for a top tier US Telecommunications enterprise. IntentHQ provides a human-centered view of each customer using AI and Data Science.

Application developer for Chatbot

Managing AI Chatbot projects for ADP. Leadership, coordination, liaison, and coaching of business teams in design, AI training, delivery, analysis, and continual improvement of chatbots for maximizing Customer Experience (CX) in Scrum and SAFe framework culture.

IBM Watson Group developing, deploying, and commercializing cloud-delivered cognitive AI applications and services for enterprises.• Deploy manager for unique startup organization within IBM with focus on making customers successful with the the deployment of First of a Kind (FOAK) cutting edge Watson Cognitive Computing (AI) services on the IBM Cloud Platform. • Lead external client facing initiatives in building very large, complex, dedicated cloud environments, and implementing the Watson Cognitive (AI) applications on those builds.• Lead large matrix teams of Offering Managers, Release Managers, System Architects, System Design Engineers, System Build Engineers, Data Center Engineers, Infrastructure Technologists, to support the successful delivery of Watson Solutions as a managed service on dedicated or shared cloud infrastructure for large-scale enterprise environments.• Led the build out for IBM's strategic partnerships with Credit Mutuel-CIC, Cisco, and AT&T. Builds included on-premise cloud infrastructure in customer data centers and in IBMs cloud data centers.• Led the build out of multiple public cloud offerings including Dallas, Sydney, Washington DC, and London. • Tools include: Github, Slack, Microsoft Project. Agile, Mural, zenhub.

Project Manager performing Integration management on the Watson Cloud Technology and Support (WCTS) Watson Custom Cloud Implementations (WCCI) team. We build the cloud that Watson runs on.Project Manager of Watson Oncology for Memorial Sloan Kettering

Oversee Portfolio of external client facing projects. Create and maintain governance for Mortgage Solutions business in IBM. Establish processes and tools for several external client account teams in the Mortgage Lending industry. Also, provide leadership in the IBM PM Center Of Excellence for Social Project Management.

Leader of a newly established Portfolio Program Management Office (PPMO) initiating and overseeing all PPMO operations in support of IBMs Lender Service Direct organization. Responsible for establishing and continual improvement of program processes in support of several client contracts including financial reporting, resource management, and corporate compliance. Recognized as a thought leader in Social Project Management (SPM). Established an enterprise-wide SPM strategy framework for the IBM Project Management Center Of Excellence (PMCOE) and provided several well received presentations on Social Project Management.

Manage Client Communications, Business Analysts, QA, and Software Application Developement team that develops customized SOA software applications for the Mortgage Industry (Commercial).