Henry Wright

Henry Wright Email and Phone Number

Chief Client Experience Officer at Truist Insurance Holdings, Inc (Retired) Advisory Council GW School of Business Customer Experience Executive Certificate Program @ Truist Insurance Holdings, LLC
Henry Wright's Location
Charlotte, North Carolina, United States, United States
Henry Wright's Contact Details

Henry Wright personal email

n/a
About Henry Wright

I am an extremely motivated business professional with over 30 years experience developing and leading teams and developing client facing products and solutions. I am a proven leader, with experience in effective team building, strategic planning and positive business outcomes. I am currently accountable for the organization's client experience goals across all business operations. As part of the executive leadership team, I report directly to the CEO of the firm. I am also responsible the firm's data, analytics, AI and machine learning business strategy and lead the firms integrated relationship management initiative.Significant skills: Client Journey Mapping - External & Internal Marketing - Diversity, Equity and Inclusion • Data & Analytic Strategies • Project Management • Financial Reporting • Integrity • Communication across Organizational Lines • Presentation Skills• Detailed Oriented • Effective Business Partnerships

Henry Wright's Current Company Details
Truist Insurance Holdings, LLC

Truist Insurance Holdings, Llc

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Chief Client Experience Officer at Truist Insurance Holdings, Inc (Retired) Advisory Council GW School of Business Customer Experience Executive Certificate Program
Henry Wright Work Experience Details
  • Truist Insurance Holdings, Llc
    Chief Cxo Retired
    Truist Insurance Holdings, Llc Apr 2024 - Present
    Charlotte, North Carolina, Us
  • Truist Insurance Holdings, Llc
    Chief Client Experience Officer
    Truist Insurance Holdings, Llc Sep 2020 - Mar 2024
    Charlotte, North Carolina, Us
    In this corporate executive role, I am responsible for the strategy, planning and execution of the organization's overall client experience goals. I also engage with business unit operations on product development, to ensure a seamless experience across all touch-points to deepen client engagement. In addition, I am responsible for the firm's Integrated Relationship Management Strategy and for thought leadership on matters of diversity, equity and inclusion, both internally and externally.
  • Mcgriff
    Senior Vice President & Director - Risk Solutions
    Mcgriff Sep 2009 - Sep 2020
    Charlotte, North Carolina, Us
    Henry Wright is responsible for directing, managing and leading the Risk Solutions Group for McGriff Insurance Services corporate-wide. His duties include leading a dedicated risk consulting / safety engineering, claims consulting, training and analytical staff; coordinating vendor and insurance carrier services; client focused training initiatives; and facilitating strategic risk solutions for BB&T's commercial insurance clients. He is also responsible for marketing, setting the strategic direction, and for product development of the commercial consulting solutions practice of McGriff Insurance Services.
  • Wachovia Corporation
    Vice President & Risk Assessment Manager
    Wachovia Corporation Feb 2005 - Sep 2009
    San Francisco, California, Us
    Responsible for the overall success of Wachovia's Risk Mgmt / Loss Control Dept (in Corp Finance). Directed, designed and managed self-insured property and liability risk for complex financial institution; Developed metrics to analyze, measure, and report corp- wide liability, property and op risks; Communicated loss avoidance strategies to Sr Leadership;Developed loss avoidance or mitigation strategies through vendor, lease, event and sponsorship contract reviews and ensure regulatory compliance; Managed and developed processes for business continuity and disaster recovery, including catastrophic claim reporting corporate wide;Served as Lead Risk Mgr for Wachovia’s First Street OCIP and Builder’s Risk insuring a $1.2 Billion, 1.3 million square foot multi-use construction project in Uptown Charlotte; key member of Corporate Crisis Management, Business Continuity, Bank Robbery, Threat Assessment, Incident Management, Financial Risks, Fleet Management, Asset Protection, Loss Mgmt task forces
  • Liberty Mutual Insurance
    Consulting Manager/Regional Field Operations Manager
    Liberty Mutual Insurance May 1990 - Feb 2005
    Boston, Ma, Us
    I actually worked for Liberty during two separate periods - (1990's- and 2001-2005) I led, coached and mentored professional and administrative staff in the Central and Southeast Regions; Accountable for client loss reduction, compliance and company profitability; Developed regional marketing plans for two regions which drove $80 million in revenue; Designed current corporate consulting model for corporate risk department which improved accountability and streamlined consulting services; Implemented successful consulting strategies for worker’s compensation, auto liability, general liability, excess and property insurance programs and consistently led the country in significant service results; Managed staff of 20 Risk Consultants including performance reviews, asset management and salary determinations; Consulted with clients on major regulatory issues and ensured compliance with: OSHA, NFPA, EPA, MSHA, DOT and ANSI standards, codes and regulations.
  • Enercorp Federal Services
    Evp & Managing Principal
    Enercorp Federal Services Jan 1999 - Feb 2001
    Fiscally responsible and managed all business operations for engineering consulting firm• Managed highly tenured, extremely technical staff, including HR, accounting managers, engineers, physicists, geologists and scientists who performed EIS, Phase I&II assessments, and served as experts for the Code of Federal Regulations• Project manager for high level and multi-faceted government consulting projects ranging from $500k to $5MM with DOE, DOD, NCR, Fannie Mae, The Washington Post and The White House• Executed contracts, formed teaming alliances, ensured customer satisfaction; accounted for a 30% increase in customers.• Performed the duties of Risk Manager and insurance buyer for the firm.• Managed regulatory affairs, compliance activities and commercial consulting projects.

Henry Wright Skills

Risk Management Insurance Property And Casualty Insurance Leadership Management Negotiation Commercial Insurance Coaching Workers Compensation Vendor Management Training Business Analysis Program Management Process Improvement Analysis Risk Assessment Strategy Strategic Consulting Technical Writing Cross Functional Team Building Senior Executive Leadership Financial Analysis Business Process Improvement Presentations

Henry Wright Education Details

  • The University Of Alabama
    The University Of Alabama
    Electrical Engineering Technology
  • Cornell University
    Cornell University
    Diversity And Inclusion
  • The George Washington University
    The George Washington University
    Customer Experience Certification
  • Indiana University Southeast
    Indiana University Southeast
    Philosophy & Religion
  • University Of North Carolina At Greensboro
    University Of North Carolina At Greensboro
    Human Centered Design Thinking
  • Strayer University
    Strayer University
    Finance
  • Columbia Southern University
    Columbia Southern University
    Ergonomics

Frequently Asked Questions about Henry Wright

What company does Henry Wright work for?

Henry Wright works for Truist Insurance Holdings, Llc

What is Henry Wright's role at the current company?

Henry Wright's current role is Chief Client Experience Officer at Truist Insurance Holdings, Inc (Retired) Advisory Council GW School of Business Customer Experience Executive Certificate Program.

What is Henry Wright's email address?

Henry Wright's email address is hw****@****ndt.com

What schools did Henry Wright attend?

Henry Wright attended The University Of Alabama, Cornell University, The George Washington University, Indiana University Southeast, University Of North Carolina At Greensboro, Strayer University, Columbia Southern University.

What are some of Henry Wright's interests?

Henry Wright has interest in Jazz Enthusiast, Numismatist, World History, Reading.

What skills is Henry Wright known for?

Henry Wright has skills like Risk Management, Insurance, Property And Casualty Insurance, Leadership, Management, Negotiation, Commercial Insurance, Coaching, Workers Compensation, Vendor Management, Training, Business Analysis.

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