In charge of the Technology, Product and Operations. Android & iOS taxi booking Smartphone apps, eCab’s ambition is to propose the best technology and the best taxi experience. Highly polyvalent, I have developed a functional and technical expertise, as well as a solid vendor management experience.Projects & Technology: - Digital and Business projects management. Leading two main IT services providers organized in two dedicated services centers. UX-focused, customer-centric, I am accountable for the functional architecture of the product. - Day-to-day organization and coordination of a dozen of various service providers (Cloud Hosting Services, SMS-sending platforms, Emailing, Push notifications, Customer acquisition tracking, Online payment & e-commerce, various acquirers and banks, Expenses management systems, Mapping providers). - Strategic management of interconnections of a “hub” (eCab’s key asset) and taxi dispatch solution providers, industrialization of the interconnection process.Operations management: - Insuring and maintaining the alignment of the technology (product roadmap, reliability, robustness, performance, scalability, etc.), the customer service and the partners support with the business targets (partnerships and turnover) and the company strategy through the optimization of operational processes.

Tasks included the implementation of Enablon solutions throughout the range of their product suite. This included Environmental Management, Greenhouse Gas Management, Chemical Management, Incident Management, Risk and Compliance Management and Audit and Control Management. The role encompassed the management of 5-6 simultaneous projects throughout the EMEA region including Centrica, Beiersdorf, Sodexo, HSBC, Electrabel etc.

The role included the implementation of See-K, a Human Capital Management solution, for major global accounts on numerous projects: Anglo-American, AREVA, Cadbury, CNA Insurance, EDF, French Ministry of Agriculture, GDF-Suez, HSBC, Lyonnaise-des-Eaux, RTE, SNCF, STIME, etc. Within this role I was also the Accenture Operational Partnership Manager which included both indirect sales and pre-sales worldwide.

Automation of the process of capturing the information during a presentation (voice, image, slides, audience questions, etc.) : "One-Click Recording". (Main applications in Education.)Internship in Germany.