● Underwrite new business, policy endorsements and renewals by obtaining all necessary information from the customer relevant to pricing and risk analysis. Stay up to date on underwriting and regulatory guidelines● Enter Suspicious Transaction Reports (STR) of western union customers into reporting system after reviewing client transactional data ● Performing initial appraisal of potential borrowers by analysing their loan applications finalising loan contracts and educating clients about their responsibilities and obligations● Evaluating 200+ loan applications monthly, crafting tailored repayment plans and achieving a 98% repayment rate● Providing guidance on due diligence inquiries and maintained anti money laundering compliance knowledge, supporting team adherence to regulatory standards● Determining the income, expenses, financial objectives, or other information needed to develop a financial plan for clients and to mitigate risk for the firm preventing revenue leakage● Managed cheque cashing services, verifying the authenticity of checks and ensuring compliance with anti-fraud measures● Sell benefits of ancillary services to customers, meet and/or exceed monthly sales quotas/targets and ensure all sales are correctly recorded, those being: Consumer Loans, loan protection plan, Western Union Sends and Receives, promotions, store specific services● Built financial models, consolidating financial statements, and forecasting revenues and income for a $1.2 million dollar branch● Submit credit and loan applications to branch or credit manager with recommendations for approval or rejection; or approve or reject applications within authorized limits ensuring that credit standards of the institution are respected● Surpassed financial targets by 15% quarterly, while maintaining a 95% client satisfaction rate.

• Coordinate and plan logistics operations, including transportation, warehousing, and inventory management. Schedule shipments, deliveries, and pickups to ensure timely and cost-effective movement of goods.• Process and track orders, ensuring accuracy and completeness. Verify order details, manage documentation, and communicate with customers, suppliers, and internal teams to ensure smooth order fulfillment.• Carry out a variety of daily operations like physically placing items according to their bar-coded location, replenish shelves, manage inventory.• Monitored trends in the industry to identify and incorporate useful management tools and logistics systems.• Monitor and control logistics costs, including transportation expenses, warehousing fees, and inventory holding costs

•Proactively identified the item gaps and reaching out to the respective vendors and getting the information for the items which are to be on boarded on Amazon website. •Actively engaged in discussions and sharing insights related to product listings, pricing, and vendor management, they ensure that customer needs are met, and business goals are aligned with the supply chain operations•Assisted in identifying and mitigating project risks, and developing risk management plans•Using the investigative, technical and analytical skills to identify and rectify the issues of product listings of Amazon India marketplace website using appropriate root causes •Assure measurable satisfaction for vendors that pay Amazon to maximize online sales

● Consistently delivered outstanding customer service while facilitating a wide range of financial transactions at the branch, including bill payments, deposits, and withdrawals● Engaged in branch operations including credit card applications and account opening● In charge of cash management and entered precise transactions into the system● Contacted Customers with delinquent balances via telephone to negotiate payment terms and schedules● Implemented and developed a positive sales environment while actively engaging, listening to, and comprehending the financial requirements of prospective clients, then matching those requirements with our lending options to create exceptional customer sales experiences● Utilized my expertise as a technology specialist to introduce clientele to our mobile banking applications, facilitating enhanced management of their financial requirements● Performed routine assessments of client investment strategies and identified potential avenues for expanding asset acquisition