Heping Sun Email & Phone Number

Dayton, Ohio, United States

● First three months as contractor then Full Time Employee. Web application and micro service development in Agile environment with the following technologies: Microsoft Visual Studio, C#, SQL server database, ASP.Net MVC, JavaScript, TypeScript, jQuery, Telerik Kendo UI, HTML5, Bootstrap, CSS, Git, SVN.

Cincinnati Area, Oh

● Design and implement a major upgrade for client website - http://www.cpiworld.com, created 4 master pages, multiple content pages, user controls, making client website responsive and mobile friendly, used ASP.Net, Webforms, Telerik AJAX controls, VB.Net, SQL server, HTML5, Bootstrap v3.3.6, CSS, JavaScript.

Mason, Ohio

● Led design and development of Sales price adjustment workflow and manager override workflow with two approval levels on SharePoint platform following Agile Methodologies, using Jira and Confluence.● Used SharePoint content types and lists, Javascript, CSS, SOAP and RESTful services, Nintex form and Nintex workflow.● Designed and developed multiple enhancements for n-tier desktop application of Furniture & Bedding customer services (C#, WinForms, SQL server, ADO.NET, LINQ, XML, SOAP, WCF services, Entity Framework) to integrate backline queue functions, make table driven configurations, etc.● Developed enhancements to ASP.NET web application used at Macy’s call centers (ASP.NET MVC, C#, Javascript, HTML5, CSS, AJAX, AngularJS, Bootstrap, jQuery, WCF services).● Developed a small application used for administration of users and permissions (C#, WPF, SQL server, ADO.NET, LINQ, WCF services, Entity Framework)● Led integration of cobrand back office and fraud claims functions into ICM Credit application (VB.NET, XML, SOAP/web services, SQL server, imaging services, fax server)● Designed and developed enhancements, increasing automation and SSRS reports for imaging and customer dispute case functions in a highly complex n-tier desktop application for Macy's call centers (VB.NET, XML, SOAP/web services, SQL server, imaging services, fax server), cutting down customer servicing time and cost, improving customer satisfaction.● Wrote many complex MS-SQL queries and stored procedures, being used in windows applications, SSIS packages, and SSRS reports.● Created Microsoft SSIS packages for extracting, transferring, and loading data between SQL server databases.● Used Microsoft SSRS to design and develop dozens of reports for backline case stats such as associate productivity, numbers of different case types, various summary reports.● Supervised contractor support team for the above mentioned highly complex application for troubleshooting, debugging and bug fixing.

Mason, Oh

● Designed and developed a customer survey system, with SSIS pulling data from multiple databases, exporting data to create survey letters, C#/ASP.NET web application for data entering, and SSRS reports to provide business where to coach and improve customer services.● Used use case approach to design and implemented Bill Adjustment/Sales Audit web application on IIS Server using Active Server Pages. It's a three-tiered system with data inflow from a VC++ application to SQL server.● Participated in designing and implementing a system for Bill Adjustment of an Imaging system and three Visual C++ applications: Image Indexing, Bill Adjustment and WorkFlow Manager. Various technologies were used: MFC, multi-thread, ActiveX controls, COM/DCOM, ODBC, etc. Created tables, views, and stored procedures on SQL server.● Used MS Access to develop a reporting package for the Bill Adjustment system. Created dozens of queries and reports.● Enhanced Intelligent Call Management desktop application in VC++, connecting to mainframe and VRU.

Cincinnati, Oh

● Application Development using Visual C++, MFC, ODBC, and Microsoft Access.

Master Of Science (Ms), Computer Science

Bachelor'S Degree, Geochemistry