Daniel Heras

Daniel Heras Email and Phone Number

CEO, Co-Founder @ Refugio
Santa Cruz, CA, US
Daniel Heras's Location
Santa Cruz, California, United States, United States
About Daniel Heras

Hello, I'm Daniel, the co-founder and CEO of Refugio, an AI/ML services company driven by a profound passion for leveraging technology to make a positive impact on the world. With over 20 years of experience working with start-ups, global enterprises, and everything in-between, I have honed my expertise in diverse domains such as architecture, food systems, retail, and the energy industry.As a human-centered design systems thinker, I challenge linear approaches by embracing natural cycle thinking to develop innovative solutions that cater to the needs of people, society and the planet. I firmly believe that no problem is too small or too big to address, and I thrive on overcoming challenges to drive meaningful change.Beyond the professional realm, I cherish spending time outdoors, especially with my family. Whether it's exploring nature, practicing yoga, surfing, climbing, or immersing myself in a musical experience, I find inspiration and balance outside the confines of my desk.I am always open to connecting with like-minded individuals who share a vision for using technology for the greater good and creating a positive impact on our world. Let's connect and collaborate to shape a brighter future together! #AI #ML #Innovation #HumanCenteredDesign #Sustainability #TechForGood

Daniel Heras's Current Company Details
Refugio

Refugio

View
CEO, Co-Founder
Santa Cruz, CA, US
Website:
refugio.ai
Employees:
8
Daniel Heras Work Experience Details
  • Refugio
    Ceo, Co-Founder
    Refugio
    Santa Cruz, Ca, Us
  • Refugio
    Ceo, Co-Founder
    Refugio Jul 2023 - Present
    Santa Cruz, California, United States
  • Gap Inc.
    Product Manager, Employee Enablement
    Gap Inc. Jul 2021 - Jun 2023
    San Francisco Bay Area
    • Led the development and operation of a generative conversational AI bot to support Gap Inc.’s global workforce of approximately 150k employees worldwide. • Successfully evaluated 10+ AI/ML platforms and conducted proof of concept exercises to select the optimal solution. • Achieved an 80%+ resolution rate on all interactions, ensuring a seamless employee support experience. • Implemented a proactive conversational employee experience, resulting in 100% engagement and increased adoption rates. • Reduced ticket volume by 80% for high-traffic inquiries, freeing up support agents for more critical tasks. • Also responsible for managing core employee tools, optimizing support, and evaluating new solutions for enhanced productivity.Joining Gap Inc. has been an incredible journey, and I’m proud to contribute to shaping innovative solutions for our diverse workforce.
  • Off The Grid
    Senior Product Manager
    Off The Grid Mar 2018 - Apr 2021
    San Francisco, California
    Management of 6 - 9 off-shore engineers in 4+ countries.Managed 10+ product launches in agile development environment.Established multi-department processes to maximize efficiency, improverelease timelines, and streamline communication.Defined & executed product roadmap linking goals, data analytics, and KPI’sto product prioritization across verticals.
  • Off The Grid
    Product Manager
    Off The Grid Dec 2014 - Mar 2018
    San Francisco Bay Area
    First technical product manager at Off the Grid. Conceptualized and grewproduct team, including developing all internal product process, fromrequirement gathering to value validation.Created and launched Off the Grid’s proprietary internal software tools,which currently has a reach of serving 11 thousand meals per day.
  • Presidio Graduate School
    Mba, Business Consultant
    Presidio Graduate School Aug 2012 - May 2014
    San Francisco Bay Area
  • Edf Climate Corps
    Climate Corps Fellow - City Of Austin
    Edf Climate Corps May 2013 - Aug 2013
    Austin, Tx
    Daniel Heras analyzed the City of Austin’s municipal building portfolio and energy efficiency practices. Heras created an Energy Use Intensity (EUI) Index for more than 200 City buildings, performed level-1 facility audits and conducted in-depth interviews with over 30 City employees who are key players in the City’s energy efficiency practices. All of his work was in alignment with the City’s Climate Protection Plan, which sets a goal of carbon neutral City operations by 2020. As a result of this work, Heras has recommended four system-level energy efficiency strategies designed to improve the implementation process of energy efficiency projects for City-owned buildings:- A robust Reporting and Communication strategy that tracks and reports building energy data;- A Capital, Finance and Budget strategy that highlights Life Cycle Cost analysis and Net Present Value of energy efficiency projects;- An Operation and Maintenance strategy that integrates stakeholder input and plans for ongoing training of building operators, and- A proposed set of City-wide energy efficiency educational campaigns that would aim to reach all 12,000 City employees and promote more energy efficient behaviors.
  • Environmental Building Strategies
    Usgbc Greenbuild Consultant
    Environmental Building Strategies Oct 2012 - Nov 2012
    San Francisco Bay Area
  • Beltway Services
    Vice President/Director Of Operations
    Beltway Services Apr 2010 - Aug 2012
    Washington D.C. Metro Area
    ·Manage and oversee operations of 200 employees and 200+ properties·Handle 6 million in annual revenue·Successfully managed to overcome 500,000 in debt, and steer clear of bankruptcy
  • Pleitez For Congress
    Base Vote Director
    Pleitez For Congress Dec 2008 - Jun 2009
    Los Angeles, Ca
    ·Manage and direct a team of 25 Field Organizers·Draft policy related to the Environment, Energy, Transportation, and Building Industry
  • Altoon + Porter Architects
    Designer / Intermediate Architect
    Altoon + Porter Architects Dec 2006 - Mar 2009
    Los Angeles, Ca
    ·Assist Senior Architects in the design of Mixed-Use, Retail, and Commercial Office Space projects·Supervise all LEED/Sustainable Design Projects, including the development of the first Sustainable Design Package·Experience in Concept, Schematic, and Design Development·Project Scale 100,000 - 2,000,000 sq. ft.·Projects in China, Eastern Europe, and the U.S.
  • Gansek,Inc.
    Designer
    Gansek,Inc. Dec 2004 - Sep 2006
    Berkeley, Ca
    ·Head designer of a small design/build team for residential projects·Integrated sustainable green design features, such as green roofs, renewable resources, and solar panels

Daniel Heras Skills

Sustainability Green Building Sustainable Design Energy Efficiency Architectural Design Sustainable Development Strategy Management Urban Design Sustainable Business Design Research Project Management Architecture Sustainability Consulting Entrepreneurship Energy Strategic Planning Community Organizing Climate Change Product Management Product Development Agile Project Management Agile

Daniel Heras Education Details

Frequently Asked Questions about Daniel Heras

What company does Daniel Heras work for?

Daniel Heras works for Refugio

What is Daniel Heras's role at the current company?

Daniel Heras's current role is CEO, Co-Founder.

What is Daniel Heras's email address?

Daniel Heras's email address is da****@****dio.edu

What is Daniel Heras's direct phone number?

Daniel Heras's direct phone number is +141530*****

What schools did Daniel Heras attend?

Daniel Heras attended University Of California, Berkeley, Presidio Graduate School, Universidad De Buenos Aires / Uba, Danmarks Designskole.

What are some of Daniel Heras's interests?

Daniel Heras has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Arts And Culture, Health.

What skills is Daniel Heras known for?

Daniel Heras has skills like Sustainability, Green Building, Sustainable Design, Energy Efficiency, Architectural Design, Sustainable Development, Strategy, Management, Urban Design, Sustainable Business, Design Research, Project Management.

Not the Daniel Heras you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.