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Hello, I'm Daniel, the co-founder and CEO of Refugio, an AI/ML services company driven by a profound passion for leveraging technology to make a positive impact on the world. With over 20 years of experience working with start-ups, global enterprises, and everything in-between, I have honed my expertise in diverse domains such as architecture, food systems, retail, and the energy industry.As a human-centered design systems thinker, I challenge linear approaches by embracing natural cycle thinking to develop innovative solutions that cater to the needs of people, society and the planet. I firmly believe that no problem is too small or too big to address, and I thrive on overcoming challenges to drive meaningful change.Beyond the professional realm, I cherish spending time outdoors, especially with my family. Whether it's exploring nature, practicing yoga, surfing, climbing, or immersing myself in a musical experience, I find inspiration and balance outside the confines of my desk.I am always open to connecting with like-minded individuals who share a vision for using technology for the greater good and creating a positive impact on our world. Let's connect and collaborate to shape a brighter future together! #AI #ML #Innovation #HumanCenteredDesign #Sustainability #TechForGood
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Ceo, Co-FounderRefugioSanta Cruz, Ca, Us -
Ceo, Co-FounderRefugio Jul 2023 - PresentSanta Cruz, California, United States -
Product Manager, Employee EnablementGap Inc. Jul 2021 - Jun 2023San Francisco Bay Area• Led the development and operation of a generative conversational AI bot to support Gap Inc.’s global workforce of approximately 150k employees worldwide. • Successfully evaluated 10+ AI/ML platforms and conducted proof of concept exercises to select the optimal solution. • Achieved an 80%+ resolution rate on all interactions, ensuring a seamless employee support experience. • Implemented a proactive conversational employee experience, resulting in 100% engagement and increased adoption rates. • Reduced ticket volume by 80% for high-traffic inquiries, freeing up support agents for more critical tasks. • Also responsible for managing core employee tools, optimizing support, and evaluating new solutions for enhanced productivity.Joining Gap Inc. has been an incredible journey, and I’m proud to contribute to shaping innovative solutions for our diverse workforce. -
Senior Product ManagerOff The Grid Mar 2018 - Apr 2021San Francisco, CaliforniaManagement of 6 - 9 off-shore engineers in 4+ countries.Managed 10+ product launches in agile development environment.Established multi-department processes to maximize efficiency, improverelease timelines, and streamline communication.Defined & executed product roadmap linking goals, data analytics, and KPI’sto product prioritization across verticals. -
Product ManagerOff The Grid Dec 2014 - Mar 2018San Francisco Bay AreaFirst technical product manager at Off the Grid. Conceptualized and grewproduct team, including developing all internal product process, fromrequirement gathering to value validation.Created and launched Off the Grid’s proprietary internal software tools,which currently has a reach of serving 11 thousand meals per day. -
Mba, Business ConsultantPresidio Graduate School Aug 2012 - May 2014San Francisco Bay Area -
Climate Corps Fellow - City Of AustinEdf Climate Corps May 2013 - Aug 2013Austin, TxDaniel Heras analyzed the City of Austin’s municipal building portfolio and energy efficiency practices. Heras created an Energy Use Intensity (EUI) Index for more than 200 City buildings, performed level-1 facility audits and conducted in-depth interviews with over 30 City employees who are key players in the City’s energy efficiency practices. All of his work was in alignment with the City’s Climate Protection Plan, which sets a goal of carbon neutral City operations by 2020. As a result of this work, Heras has recommended four system-level energy efficiency strategies designed to improve the implementation process of energy efficiency projects for City-owned buildings:- A robust Reporting and Communication strategy that tracks and reports building energy data;- A Capital, Finance and Budget strategy that highlights Life Cycle Cost analysis and Net Present Value of energy efficiency projects;- An Operation and Maintenance strategy that integrates stakeholder input and plans for ongoing training of building operators, and- A proposed set of City-wide energy efficiency educational campaigns that would aim to reach all 12,000 City employees and promote more energy efficient behaviors.
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Usgbc Greenbuild ConsultantEnvironmental Building Strategies Oct 2012 - Nov 2012San Francisco Bay Area
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Vice President/Director Of OperationsBeltway Services Apr 2010 - Aug 2012Washington D.C. Metro Area·Manage and oversee operations of 200 employees and 200+ properties·Handle 6 million in annual revenue·Successfully managed to overcome 500,000 in debt, and steer clear of bankruptcy
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Base Vote DirectorPleitez For Congress Dec 2008 - Jun 2009Los Angeles, Ca·Manage and direct a team of 25 Field Organizers·Draft policy related to the Environment, Energy, Transportation, and Building Industry
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Designer / Intermediate ArchitectAltoon + Porter Architects Dec 2006 - Mar 2009Los Angeles, Ca·Assist Senior Architects in the design of Mixed-Use, Retail, and Commercial Office Space projects·Supervise all LEED/Sustainable Design Projects, including the development of the first Sustainable Design Package·Experience in Concept, Schematic, and Design Development·Project Scale 100,000 - 2,000,000 sq. ft.·Projects in China, Eastern Europe, and the U.S. -
DesignerGansek,Inc. Dec 2004 - Sep 2006Berkeley, Ca·Head designer of a small design/build team for residential projects·Integrated sustainable green design features, such as green roofs, renewable resources, and solar panels
Daniel Heras Skills
Daniel Heras Education Details
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Architecture -
Sustainable Management
Frequently Asked Questions about Daniel Heras
What company does Daniel Heras work for?
Daniel Heras works for Refugio
What is Daniel Heras's role at the current company?
Daniel Heras's current role is CEO, Co-Founder.
What is Daniel Heras's email address?
Daniel Heras's email address is da****@****dio.edu
What is Daniel Heras's direct phone number?
Daniel Heras's direct phone number is +141530*****
What schools did Daniel Heras attend?
Daniel Heras attended University Of California, Berkeley, Presidio Graduate School, Universidad De Buenos Aires / Uba, Danmarks Designskole.
What are some of Daniel Heras's interests?
Daniel Heras has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Arts And Culture, Health.
What skills is Daniel Heras known for?
Daniel Heras has skills like Sustainability, Green Building, Sustainable Design, Energy Efficiency, Architectural Design, Sustainable Development, Strategy, Management, Urban Design, Sustainable Business, Design Research, Project Management.
Not the Daniel Heras you were looking for?
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Daniel de las Heras Garcia
Ms In Applied Mathematics And Data Science | Passionate About Leveraging Data For Insights And InnovationWestbury, Ny
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