• Integrated the PMO for the comprehensive management of digital developments and projects, from initial stages to final delivery.• Collaborated in defining business requirements and preparing detailed briefings for each project.• Supervised and coordinated the different phases of the project to ensure adherence to deadlines and objectives.• Maintained constant communication with teams and stakeholders to ensure alignment and proper progress.• Evaluated and mitigated potential risks throughout the project lifecycle to guarantee success.• Generated and updated essential technical documentation for the success of the project.

• Planning and execution of a project for the generation of technical audiovisual content, tutorials, and blog posts, promoting significant interactions on social media platforms as part of the dissemination strategy. • Communication of project progress status to the C-Level.• Preparation, design, and implementation of a comprehensive strategy to attract the target technological community in line with the objectives of the project. • Innovation and development of new use cases for the application of the product, taking advantage of third-party APIs and RPA solutions, among others, with the active implementation of solutions in languages such as Java, Python, and TypeScript. • Generation of POC and product demos for end customers • Creation, updating, and management of technical documentation, guaranteeing the coherence and accessibility of the essential information for the success of the project.

• Directing and providing assistance to engineers and specialists in solving escalations and challenges in the TV network, maintaining a focused focus on delivering effective solutions.• Strategically planning and executing innovation projects, applying Project Management methodologies to ensure the successful delivery of disruptive solutions with high added value.• Leading the detailed planning and execution of projects, ensuring the alignment of resources, deadlines, and objectives with the strategic goals of the company, and supervising the fulfillment of key milestones.• Acting as a key contact point for interaction with internal customers and suppliers, actively collaborating in the search and application of solutions to problems related to the TV network.• Exercising leadership and motivating the team to achieve optimal levels of effectiveness, encouraging comprehensive professional development and the acquisition of both technical and interpersonal skills.• Meticulously monitoring and updating operating procedures, ensuring they are aligned with best practices, and facilitating an efficient work environment.• Comprehensively managing the needs and well-being of the team in charge, ensuring compliance within corporate guidelines.• Proactively enhancing the skills and strengths of the team, empowering each employee to maximize their contribution and job satisfaction.• Providing feedback on a regular and timely basis, fostering open and constructive communication depending on the circumstances and needs.

• Successful orchestration of more than 50 major projects for corporate clients, highlighting the ability to deliver impactful and highly functional solutions. • Dynamic leadership in the direction of multidisciplinary teams, optimizing performance and collaboration to achieve quality results in a timely manner. • Inspiration and strengthening of teams towards excellence, channeling motivation, and empowering employees to achieve ambitious goals and contribute to organizational success. • Recognized expert in analyzing and understanding customer needs during the Pre-sales phase, designing customized solutions that drive customer satisfaction and loyalty. • Transformation of processes through the integration of Best Practices, promoting constant updating and continuous improvement of operations. • Rigorous project planning and timeline monitoring, supported by accurate documentation generation and detailed reports that drive informed decision making. • Master the coordination of multiple business partners for the synergistic implementation of technologies, maximizing efficiency and impact. • Production of solid and detailed management reports, highlighting achievements and trends both internally, regionally, and internationally. • Strategic implementation of leading methodologies such as PMP, Lean Six Sigma, PRINCE, Agile, XP, and Scrum, expertly adapting and applying them based on the specific needs of each project to achieve efficiency and optimal results. • Leadership in promoting a culture of operational excellence by incorporating and customizing best management practices and fostering a mindset of continuous improvement and adaptability within the team and throughout the project life cycle.People in charge: 10+

Coordination of pre-sales tasks, implementations and post-sales support of the MPS (Managed Print Services) segmentDevelopment of new SolutionsPlanning and management of corporate projects of different sizesOptimization of printing processes and document management Functional analysis

-Líder de Proyectos de Implementación de soluciones de impresión y digitalización.-Análisis de Casos para Pre-venta.-Soporte durante la implementación.-Capacitación a Técnicos y Usuarios.-Confección de Manuales y guías de uso.-Gestión operativa de recursos humanos, logísticos y equipamiento.-Confección de Reportes Internos, Externos y Regionales-Mejora de Procesos Productivos Internos

Outstanding Achievement: Stock Management, implementing a merchandise and inventory control tool.• Supervision of Help Desk, assistance and Technological Consulting to the management of the area.• Supervision of work teams, Coordination of assembly of technological environments for events and exhibitions.Personnel in charge: 24+

• Monitoring, referral and control of internal incidents of the support desk.• Increased customer satisfaction by troubleshooting IBM SystemX and HP ProLiant ML / DL / SL servers• Collaboration with corporate clients to understand needs and provide IP telephony solutions.Personnel in charge: 10+

First Level Support to the Internal User of the Company Second Level Support to the Internal User of the Company Diagnosis and Repair of Equipment Laying of structured network cabling Commissioning of Equipment for New Users

Diseño, configuración y puesta en marcha de Centrales Telefonicas IP basadas en Asterisk con software de Eolix Tecnologies.Soporte al Cliente Externo e Interno.

Diagnostico y Reparación de PC

Training in the operation of desktop PC type computer equipment for enrolled students.