Herbert Miller Email and Phone Number

- Provide students with lectures and real-world perspectives in sales and sales management techniques.- Facilitate case-study analyses in solving complex strategic marketing problems.- Design and implement customized sales training programs for companies such as The Summers Group, Dell Corporation, IBM, and Blue Bell Ice Cream.- Lecture to corporate leaders on topics such as organizational re-engineering, ethical management, global sales strategies, sales force restructuring, customer satisfaction, and sales management performance evaluation.

- Dean of Students responsibilities included working with student organizations, enhancinggraduation rates, developing retention programs.- Retained and developed relationships with over 400 companies interested in recruiting McCombs undergraduate business students.

- Dynamic platform presenter and lecturer providing students and corporate executiveswith marketing skills and management techniques.- Developed curriculum, lectured and conducted research on ethical management behavior,customer satisfaction, direct marketing, and competitive strategies and global salesleadership.- Participated in the development of the new undergraduate curriculum for the McCombsSchool of Business.- Responsible for creating an innovative mandatory student internship program, which wasthe first in the nation among major public business schools, to assist college students indeveloping their professional skills before entering the workplace.

- Developed program to help student recruitment into the Masters of Business Administration program. - Developed a nationally recognized Prep program to assist minorities to succeed and graduate from MBA program. As a result of this program the University of Texas Graduate Business School was awarded 30 Consortium Scholarships for deserving minority students.

- Delivered speeches on sales and marketing leadership, global marketing strategies, customer service marketing, and motivating salespeople to success. - Spoke to such groups as American Marketing Association, New York State Bankers Association,Arboretum Partners, and Westlake Chamber of Commerce.

- Managed and supported the announcement of RISC System 6000 products in Asia/Pacific,Europe, Middle East and Africa. Traveled to many of those countries to develop andimplement a successful IBM announcement of these major new products.- Implemented direct customer feedback programs to ensure complete customersatisfaction worldwide.- Developed comprehensive marketing plans and sales force designs for European andAsian geographies.- Managed global announcement of major computer and workstation products.- Extensive experience in development of Total Quality Management and BusinessProcess Management.

- Managed critical account situations where customers’ satisfaction had declined into an unsatisfactory condition.- Worked with product development, engineering, account teams, and directly with customers to restore proper satisfaction levels.- Worked with large foreign customers in Asia, Europe, and Australia.- Global sales force deployment, relationship selling, sales performance and evaluation, international sales leadership, and case analysis of strategic marketing problems.

Secured and shipped RT hardware and software to early ship customers and businesspartners for evaluation and application porting. Managed the Fall Plan Implementation,RT inventory and customer support.

- Conducted executive briefing for potential RT customers. - Organized, planned, conducted, and provided follow-up with potential customers. - Managed the formal presentation of the RT PC System to the IBM Corporate Board of Directors in Armonk New York.

- Managed a $15 million business unit consisting of small, intermediate, and large systems account in a manufacturing and industrial environment.- Planned and developed future entry-level systems and advanced shared logic systems. - Managed Human Factors Testing to define and qualify product testing procedures and verification of results.

- Managed key industrial/manufacturing accounts along with small and intermediate accounts. - Marketed to all levels in each account from purchasing agents to Presidents and CEOs.