In my role, I focus on Leading IT Initiatives and Strategic Development at the VA • Senior Consultant in VA Office of Information and Technology: I provide strategic advisement to senior leadership on enterprise-level IT initiatives, playing a key role in decision-making and overseeing critical operational functions. • Program Manager VECMS (now VEMSIS): Orchestrated the development of a cutting-edge digital platform for the VA, accelerating the adoption of SaaS, PaaS, and emerging technologies to modernize service delivery through DevSecOps and best industry practices. • Achievements in Systems Integration and Management: • Veteran Enterprise Module & System Integration Services: Delivered platform-agnostic, low-code/no-code solutions, enhancing service-focused software architecture across VA offices. • VA Office of Rural Health Salesforce Migration: Streamlined grants management, achieving near real-time responsiveness to congressional inquiries. • Debt Management Center System Modernization: Transformed legacy systems, enhancing user interface and automating processes to improve efficiency. • Program of Comprehensive Assistance for Family Caregivers (PCAFC) System Upgrade: Supported over 416K applications and managed substantial stipend benefits through a robust, scalable software solution. • Cloud Operations Best Practices Working Group (2023): Contributed to federal guidelines for effective cloud migration, ensuring optimal product and service solicitation. • Box.Com and ID.me Systems Ownership: Directed the deployment and lifecycle management of major IT systems, ensuring secure, efficient operations and compliance with VA standards.

In this role, I focused on: • Product and System Ownership: Drove the development process by defining user stories, maintaining product backlogs, and managing the full lifecycle of information systems. Served as the central point of contact between the authorization process and system components. • Senior Technical Reviewer: Collaborated with experts and teams to uphold high-quality standards across projects. • Contracting Officer Representative (FAC-COR III): Managed critical contract oversight responsibilities, ensuring contractor compliance and fulfillment of commitments. • Acquisition SME for the Product Engineer Team: Developed and implemented acquisition sustainability strategies, integrating risk management to enhance product and service delivery.These experiences have honed my expertise in navigating complex product environments and enhancing system efficiencies.

In my role, I’ve focused on: • Business Process Leadership: Led the development and implementation of processes supporting SaaS acquisitions, ensuring alignment with government-wide systems. • Best Practices and Compliance: Utilized industry best practices to integrate information security compliance efforts into IT system lifecycles, adhering to FedRAMP and VA security guidelines. • Negotiation and Advisory: Actively negotiated on emerging issues and changes in project requirements, providing crucial advice to initiative leads and competency managers on complex issues. • Expertise in Acquisition and Software Development: Demonstrated deep technical knowledge in analytical and evaluative methods, addressing complex program issues with innovative acquisition strategies and software development approaches.

Investor / Partner

I actively contributed to the efficiency of government programs and operations. My role involved conducting comprehensive management and productivity improvement studies, assessing the effectiveness of line program operations against predefined goals and objectives. I specialized in both quantitative and qualitative analyses, providing valuable insights into the organization's methods and procedures. My responsibilities extended to evaluating administrative support systems, encompassing records, communications, directives, forms, files, and documentation. Utilizing digital software, I adeptly formulated timelines, allocated resources, and monitored project progress to ensure optimal outcomes. Moreover, I played a pivotal role in data development crucial for program management and direction. This involved leveraging my analytical skills to assess ongoing projects and identify potential risks, thereby safeguarding the agency's objectives. My dedication to meticulous planning and evaluation contributed significantly to the overall effectiveness of the programs under my purview.

I conducted comprehensive studies and assessed statistical data related to work processes to optimize performance. This involved evaluating performance metrics through thorough analysis and trend identification. My role included the identification of risks associated with ongoing or proposed development, aligning them with VA OIG goals, and formulating effective mitigation strategies. Notably, I addressed logical failures in the risk assessment tool development by redirecting efforts towards establishing program profiles based on individual VA offices and the respective programs they managed—whether pertaining to policy, budget, or operations. Additionally, I facilitated external coordination with other agencies within OIG and GAO to minimize duplication of oversight work with the VA. I contributed to the development of a web-based VA Fact book and played a key role in updating risk areas for the OAE audit plan. Collaboration with internal VA OIG program offices, such as the Office of Medical Inspections and divisions of the Office of Internal Controls, was a crucial aspect of my responsibilities. My role extended to evaluating analytical data analysis methodologies to identify material changes impacting VA program risk, devising methods for monitoring and measuring risk, compliance, and assurance efforts, and conducting needs analysis for new and improved business process solutions. This position required the application of masterful technical knowledge in fiscal and risk analysis, management techniques, and procedures. I exercised judgment and discretion in interpreting legislation and revising existing policies, regulatory guidelines, or requirements related to VA OIG.

Contributed to the optimization of the global supply chain and logistics system by providing essential support in formatting, data-insertion, and troubleshooting store profile information. Maintained the integrity of significant segments within GA's worldwide supply procurement system. Facilitated the gathering, synthesis, and swift dissemination of data from a diverse and geographically dispersed stakeholder base, ensuring timely and accurate information for decision-makers. Conducted and validated transport cost analyses for GSA-supported facilities, both domestic and international, vital to the enhancement of GSA's Feedback. Implemented collection and analysis of daily customer/user survey results, utilizing insights to make informed adjustments to support requirements, supply periodization, and proper resource alignment. Collaborated effectively with the USMC Base at Quantico, streamlining coordination for the USA.Gov website, resulting in expanded usage and heightened customer satisfaction.

Senior Lead Police Officer with extensive experience at the Gaithersburg City Police Department, actively contributing to the Operations Bureau as a member of the Community Action Team. Skilled in gathering, documenting, and tracing operational requirements through comprehensive sessions, including internal/external meetings and use case documentation. Leveraged information from private citizens, witnesses, and informants to support agency objectives and drive impactful results. Served as a liaison for a joint missions, coordinating inter-service efforts and building strong relationships with key stakeholders. Executed security and surveillance operations, while developing standard operating procedures for team efficiency in targeted areas. Fostered trust within the community through empathetic and constructive engagement, addressing both spoken and unspoken concerns.As an Instructor, enhanced officer performance by identifying trends and promoting operational efficiency. Developed and implemented training programs, mentoring junior officers to ensure a thorough understanding of regulations, procedures, and tools. Provided guidance and coaching to encourage ongoing professional growth. Partnered with various agencies to optimize business processes, including case management, reporting, and file formatting.

Led and directed a 12-member project team, ensuring the successful attainment of project objectives during Operation Iraqi Freedom. Functioned as the operational expert and supervisor, adept at problem identification, information accuracy assessment, and sound judgment application. Fostered creativity, innovation, and a customer-centric approach within the team, emphasizing teamwork. Provided constructive feedback, utilized various team-building techniques, and resolved conflicts to maintain focus on mission requirements. Conducted thorough research and analysis to align Joint level needs with existing solutions, identifying opportunities for leveraging, addressing capability gaps, and minimizing duplications of effort and costs.Served as a Project Management Subject Matter Expert (SME) and instructor at the Engineer Training Area (ETA-3), contributing expertise to the 2d Combat Engineer Battalion in mobility, counter-mobility, and survivability techniques. Demonstrated leadership in coordinating project teams, managing contractors, vendors, and other participants. Recognized for effective communication of complex technical issues to both technical and non-technical personnel. Conducted safety briefings and revised standard operating procedures to adapt safety measures to the dynamic field operations environment in war zones. Managed a portfolio of explosive hazard/homemade explosive technologies, overseeing budget data and acquisition costs across government agencies, academia, and private industry. Ensured timely development of comprehensive project plans, coordinating with relevant competency managers.