Herbert Hernandez Email & Phone Number

Silver Spring, Md

• Stock parts for warehouse and technicians• Monitor inventory levels and order parts from vendors when levels are low• Enter part advancements and inventory adjustments into Excel• Run truck inventory using Excel spreadsheets and update inventory count

Reisterstown, Md

Called and met with contractors to schedule installation of window treatments• Completely installed manual and motorized roller shades including electrical panels• Programmed touch screens, remotes and wall switches for shades to operate remotely• Advised customers on operation and use of wall switches as well as touch screens• Troubleshot shades based on malfunction details provided by customers• Tested continuity of electrical shades using a multimeter

Gaithersburg, Md

• Met with clients to consult home improvement upgrades• Measured customer homes for upgrade estimates• Communicated with customers via email and phone; reviewed estimates and resolved concerns related to project pricing and timeline• Consulted with Architects to go over jobs, blueprints and project deliverables

Bethesda, Md

• Identified Prospective Customers by qualifying and showing full inventory lineup • Contacted customers via phone and email using a customer relationship management application• Logged and updated customer data in CRM based on interactions with customers• Followed-up and maintained customer relationships through positive and proactive communication ensuring customer satisfaction• Sold on average 16 vehicles monthly including both new and used vehicles