Herbert Hernandez Email & Phone Number

Silver Spring, MD

• Stock parts for warehouse and technicians
• Monitor inventory levels and order parts from vendors when levels are low
• Enter part advancements and inventory adjustments into Excel
• Run truck inventory using Excel spreadsheets and update inventory count

Reisterstown, MD

• Called and met with contractors to schedule installation of window treatments
• Completely installed manual and motorized roller shades including electrical panels
• Programmed touch screens, remotes and wall switches for shades to operate remotely
• Advised customers on operation and use of wall switches as well as touch screens
• Troubleshot shades based on malfunction details provided by customers
• Tested continuity of electrical shades using a multimeter

Gaithersburg, MD

• Met with clients to consult home improvement upgrades
• Measured customer homes for upgrade estimates
• Communicated with customers via email and phone; reviewed estimates and resolved concerns related to project pricing and timeline
• Consulted with Architects to go over jobs, blueprints and project deliverables

Bethesda, MD

• Identified Prospective Customers by qualifying and showing full inventory lineup
• Contacted customers via phone and email using a customer relationship management application
• Logged and updated customer data in CRM based on interactions with customers
• Followed-up and maintained customer relationships through positive and proactive communication ensuring customer satisfaction
• Sold on average 16 vehicles monthly including both new and used vehicles