Herbert Leo Hoffman Email and Phone Number
๐ฏ ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐๐๐ผ๐บ๐ผ๐๐ถ๐๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ถ๐ฟ๐ฒ๐ฐ๐๐ผ๐ฟ ๐ฏHello there! I'm a seasoned Automotive Service Director with an expansive career, embracing over 40 years of diversified expertise in the automotive industry. From front line technician to top-tier executive management, my journey spans a broad spectrum, highlighting not only my adaptability but also my comprehensive understanding of the sector.๐๏ธ ๐ฆ๐๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด ๐๐ฟ๐ผ๐๐๐ต & ๐๐ ๐ฝ๐ฎ๐ป๐๐ถ๐ผ๐ป ๐๏ธAcross the past two decades, I've been at the helm of five major facility builds, renovations, and expansions, proving my proficiency in managing large-scale projects with precision and dedication. My strategic vision coupled with hands-on experience in every facet of the dealership makes me adept at seeing the bigger picture while never losing sight of the intricate details.๐ ๐๐๐ถ๐น๐ฑ๐ถ๐ป๐ด & ๐๐๐ถ๐ฑ๐ถ๐ป๐ด ๐ง๐ฒ๐ฎ๐บ๐ ๐For over a decade, I have spearheaded service operations as Service Director across three prominent locations. I've been instrumental in building stellar teams for new dealership openings and amplifying the potential of existing teams for dealer group projects. My leadership style resonates with the principles of Servant Leadership, a testament to my commitment to foster a culture of growth, empowerment, and mutual respect.๐ ๐๐ฐ๐ฐ๐ผ๐น๐ฎ๐ฑ๐ฒ๐ฑ ๐๐ ๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ ๐My dedication to operational efficiency and customer satisfaction has been recognized by industry giants - Mercedes-Benz, Infiniti, and Subaru, further validating my capabilities. As a tech-savvy leader, I am proficient with CDK and Reynolds & Reynolds DMS systems, leveraging technology to streamline processes and drive profitability.๐ ๐๐ ๐ฝ๐น๐ผ๐ฟ๐ถ๐ป๐ด ๐ก๐ฒ๐ ๐ข๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐ถ๐ฒ๐ ๐Now, I am keen to explore leadership roles that allow me to capitalize on my expertise in team management, strategic growth planning, and operational enhancement. I'm open to opportunities not just within the automotive sector but also in consulting and manufacturing. Let's harness the power of synergy to fuel business growth and transformation. Connect with me today!You can reach me at (404) 391-2746 or HERBHOFFMAN50@GMAIL.COM
Hiester Automotive Group
View- Website:
- hiesterautomotive.com
- Employees:
- 20
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Fixed Operations DirectorHiester Automotive Group Dec 2023 - PresentFuquay-Varina, Lillington, Sanford , North Carolina
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Highly Experienced, Proven Professional & Problem Solver - Automotive Dealer Growth With P&L SuccessOpen To New Opportunities Jul 2023 - Dec 2023Atlanta, Georgia, United StatesExperienced Automotive Service Director with 40+ years of industry expertise, including a decade as Service Director across three prominent locations. Proven track record in P&L, overseeing facility builds, renovations, and expansions across five sites since 2003. Skilled in team building for new dealership openings and expanding existing teams for dealer group projects. A committed Servant Leader known for meticulous attention to detail and process-oriented approach. Recognized with awards from Mercedes-Benz, Infiniti, and Subaru. Proficient in CDK and Reynolds & Reynolds DMS systems. Seeking leadership roles that capitalize on my expertise in managing teams, fostering growth, and enhancing operational efficiency. Open to opportunities in diverse sectors, including automotive, consulting, manufacturing and EV technology. -
Service DirectorService Manager | Service Director, Subaru Of Gwinnett Oct 2007 - Jul 2023Duluth, GaEffective leader overseeing the department growth, retention, P&L and cost control. Expanded roles in the Director position included Subaru of Gwinnett, Roswell Infiniti and Select Mitsubishi over the 18 year tenure.โข Secured the prestigious title of Fixed Operations Summit winner in both 2007 and 2012, affirming exceptional leadership and remarkable achievements within the automotive industry.โข Skillfully orchestrated multiple renovations and expansions in 2008, 2013, and 2020-2023, driving a transformative overhaul of the organization's facilities and establishing a state-of-the-art environment that surpassed industry standards and exceeded customer expectations.โข Spearheaded the remarkable growth of Fixed Operations, leading a 16-year initiative that saw the expansion of service bays from 5 to an impressive 31, effectively catering to the increasing demand for top-notch automotive services.โข Demonstrated exceptional vision and foresight in identifying the need for facility improvements and operational expansion, consistently staying ahead of industry trends and effectively positioning the organization as a leader in the automotive sector.โข Cultivated a culture of excellence and collaboration within the Fixed Operations team, empowering individuals to contribute their expertise and drive the organization's success in a highly competitive market.
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Service Manager | Service DirectorInfiniti Of Gwinnett Mar 2005 - Jul 2023Duluth Ga 30096Effective leader overseeing the department growth, retention, P&L and cost control. Expanded roles in the Director position included Subaru of Gwinnett, Roswell Infiniti and Select Mitsubishi over the 18 year tenure.โข Received the prestigious Award of Excellence for an unprecedented 12 consecutive years, from 2007 to 2018, and again in both 2022 and 2023, demonstrating unwavering commitment and exceptional performance within the industry.โข Attained the esteemed Circle of Excellence recognition a remarkable seven times, symbolizing consistent excellence and extraordinary accomplishments in the field.โข Led and executed major renovations and expansions in 2011 and 2013, orchestrating a remarkable transformation that revitalized the organization's facilities, streamlined operational processes, and elevated the overall customer experience to unprecedented heights.โข Implemented groundbreaking strategies and initiatives that propelled the organization's growth and success, cementing a reputation for innovative thinking and visionary leadership.โข Fostered a culture of excellence and dedication among team members, inspiring and empowering them to deliver outstanding results and exceed expectations.โข Garnered industry-wide acclaim and recognition as a result of visionary decision-making, forward-thinking approaches, and a relentless pursuit of perfection -
Service DirectorSelect Mitsubishi Oct 2016 - Oct 2022Duluth, Georgia, United Statesโข Orchestrated the flawless execution of site construction and inaugural launch, ensuring seamless operations from inception to completion.โข Assembled a high-performing team by diligently recruiting and hiring top-tier professionals, fostering a collaborative work environment that propelled the business to new heights.โข Spearheaded the successful establishment of the business, overseeing every aspect of its inception and setting a solid foundation for future growth and profitability.โข Streamlined processes and optimized workflows, enhancing efficiency and productivity while minimizing costs, resulting in significant operational savings.โข Implemented strategic initiatives that led to a remarkable grand opening, generating substantial buzz and capturing the attention of the target market, ultimately driving an impressive influx of customers.
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Service DirectorRoswell Infiniti Of North Atlanta Feb 2016 - Apr 2022Alpharetta, Georgia, United Statesโข Strategically recruited and onboarded a highly skilled and motivated team, significantly enhancing the workforce and overall performance of the organization.โข Successfully implemented targeted programs aimed at revitalizing customer retention, elevating customer satisfaction index (CSI), strengthening factory relations, and surpassing sales objectives.โข Pioneered the establishment of a state-of-the-art BDC center, leveraging cutting-edge technology and streamlined processes to optimize customer engagement and drive sales growth.โข Spearheaded the launch of an innovative Express Service Center, revolutionizing the service experience for customers and ensuring efficient and timely vehicle maintenance and repairs.โข Implemented a comprehensive Technician Apprentice Program, nurturing the next generation of automotive professionals and cultivating a skilled workforce to meet industry demands. -
Service ManagerMercedes-Benz Of Buckhead May 2003 - Jan 2005Atlanta, Georgia, United Statesโข Orchestrated the flawless execution of site construction and inaugural launch, ensuring seamless operations from inception to completion.โข Assembled a high-performing team by diligently recruiting and hiring top-tier professionals, fostering a collaborative work environment that propelled the business to new heights.โข Spearheaded the successful establishment of the business, overseeing every aspect of its inception and setting a solid foundation for future growth and profitability.โข Streamlined processes and optimized workflows, enhancing efficiency and productivity while minimizing costs, resulting in significant operational savings.โข Implemented strategic initiatives that led to a remarkable grand opening, generating substantial buzz and capturing the attention of the target market, ultimately driving an impressive influx of customers.โข Meticulously coordinated the integration of cutting-edge technologies and innovative solutions, catapulting the business ahead of its competitors and positioning it as a leader in the industry.โข Crafted and executed a comprehensive marketing and branding strategy, effectively positioning the business as a prominent player in the market and attracting a loyal customer base. -
Technician, Shop Foreman, RecruiterRbm Of Atlanta Mar 1990 - May 2003Atlanta, Georgia, United StatesTechnician in shop and Roadside Technician 1990-1992Shop Foreman 1992-2003Recruiter for Dealer 1995-2003Trainer for apprentice program 2006-2003 -
TechnicianAtlanta Classic Cars Nov 1988 - Mar 1990Shop Technician, Roadside Technician -
TechnicianCoggin Automotive Group Feb 1988 - Nov 1988Fort Pierce, Florida, United StatesShop Technician for Mercedes and BMW -
TechnicianAtlanta Classic Cars Aug 1985 - May 1987Mercedes-Benz Technician
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TechnicianCritz Auto Group Jan 1984 - Aug 1985Savannah, Georgia, United StatesMercedes and BMW Technician
Herbert Leo Hoffman Education Details
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National Automobile Dealers AssociationSuccessful Completion -
Infiniti North AmericaAutomotive Dealership Management
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Subaru Of AmericaAutomotive Fixed Operations
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Mercedes-Benz Technical TrainingAll Levels Of Mercedes-Benz Technology
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Savannah School Of TechnologyAutomotive , Diesel
Frequently Asked Questions about Herbert Leo Hoffman
What company does Herbert Leo Hoffman work for?
Herbert Leo Hoffman works for Hiester Automotive Group
What is Herbert Leo Hoffman's role at the current company?
Herbert Leo Hoffman's current role is Highly Experienced, Proven Professional & Problem Solver - Automotive Dealer Growth With P&L Success.
What schools did Herbert Leo Hoffman attend?
Herbert Leo Hoffman attended National Automobile Dealers Association, Infiniti North America, Subaru Of America, Mercedes-Benz Technical Training, Savannah School Of Technology.
Who are Herbert Leo Hoffman's colleagues?
Herbert Leo Hoffman's colleagues are Brian Whittington, Katy Richmond, Jordan Morshed, Bennett Johnson, Mba, Dennis Kaster, Brandon Wright, Samantha Lopez.
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