Herbert Mcmillian Email & Phone Number

Knoxville Tn

Digital Group consults and implements low voltage solutions for it clients across multiple markets. Digital Group core products and services are voice/data network cabling (copper and fiber), wireless installations, access control, video surveillance, DAS implementations, Jive Hosted VOIP, sound masking and mass notification solutions. www.digitalgroupllc.com

Columbus, Ohio Area

Responsible for the ownership, identification, tracking, and analysis of the Rehab budget, and portions of the non-discretionary budget as well. Fully support all field organizations such as C&E, NIBS, SD&A, DEG, and Business Services by reducing company maintenance costs, improving NPS scores while caring for the customer experience.

Columbia, South Carolina Area

Analyze and design DS1 circuits and above for the South Charleston, SC wire centers. Assist Central Office and Field Techs with service order assignments and discrepancies . Work closely with Turf Engineers and other departments to provide timely and accurate service orders. Review, monitor and analyze reports to verify facilities for future Cell Tower sites. Enter and obtain data from multiple systems. LFACS ,SOCS , TIRKS , WFA , OATS , DPRO , OPEDS , BCTS , SOEG , LQS , MOBILE MAPPINGReserve outside plant facilities and provide administrative support for engineers and planners.

Columbus, Ohio Area

Coach, lead and develop 15 Construction technicians in achieving performance and quality objectives associated with the AT&T Construction organization. Engage in the rearrangement, removal, and/or repair of cable, drop and buried service wires and terminals. Also responsible for managing the repair, and testing of network terminating equipment at the customer premise. Handle customer escalations, interact with other work groups to ensure timely resolution of service issues. Serve as duty supervisor and ensure a professional demeanor across the work group. Evaluate performance through the use of quality and safety observations and ride-with exercises. Coach technicians on changing competitive environment, new technical practices, and customer contact skills.

Columbus, Ohio Area

Repair, Install and provide telecommunication services to our valued customers. Resolve technical problems between our outside plant ,inside plant ,central offices and technical support centers. Interface with business and residential customers when required. Conduct on site surveys for future and existing services. Splicing aerial and buried cable.

Lafayette, Louisiana Area And Columbia Sc

Responsible for the detection, apprehension, or deterrence of Customer and Associate activity that would otherwise result in a loss to Company assets. Assist in promoting and monitoring compliance to Company policies and procedures related to theft prevention, safety, and inventory control. Promote awareness and training within various areas of operational execution. Monitor customer`s activities in the store for potential theft.Prepare incident and investigation reports, and all paperwork related to audits and other shortage control programs.Assists Loss Prevention Supervisor in conducting internal theft investigations.Complete audits of operational, safety, and inventory control related procedures.

Columbus Ohio

Responsible for developing and implementing theft prevention and shortage control programs for the store. Develop partnerships with Store Executives and Associates allowing for heightened awareness to shortage causing issues. Responsible for the direct supervision and training of Loss Prevention Officers.Principle Responsibilities:-Conducts internal investigations of dishonesty-Conducts surveillance and apprehension of external theft suspects-Conducts system tests of alarms-Conducts audits/inspections of operational procedures, safety issues, and other shortage control procedures.-Completes all statistical and incident reports