Only QA Bootcamp in the US recognized by the ISTQB

• Work as a representative for PECO in community, governmental, professional associations and non-profit outreach events. • Educate the community with tips on how to conserve energy, rebate programs and low income programs. • Manage the vendor table with literature and giveaways ensuring each person signs into the table to receive energy saving products.

• Responsible for supervising the daily performance of service providers to ensure quality service. • Improve performance and maintain compliance with health and safety requirements. • Responded to customer concerns and create a customer-focused work environment. • Worked with on road union employees to maximize efficiency and ensure that packages were delivered in a safe, timely, and professional manner.

• Managed a union workforce of 10 to 40 package handlers. Who sort load/unload packages by postal code. • Train work group on exceeding company goals in safety, service and production. Collaborate across different job functions to ensure feeders are dispatched on time.

• Loaded feeders using safe work methods. Worked as instructed when needed in Unload and picked off HVD/LVD.