Herbert Ng Email & Phone Number

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Downey, California, United States

Oakland, Ca

 Going above and beyond to meet customer satisfaction by listening and effectively communicating with clients.  Prepare and analyze sales reports.  Respond to clients’ inquires. Provide recommendations and create quotes for prospective and current clients on policy coverage. Participate and produce presentations in weekly meetings.  Research, prepare and send Evidence of Insurance to qualified parties.  Make outbound sales calls.  Maintain updated customer data base with Microsoft Excel Spreadsheets Process and reconcile payments to clients.

San Francisco, Ca

Provided administrative support to the Court Department by assembling court filings and organizing legal documents for individual lawsuits. Answered customer’s questions and analyzed daily tasks.  Provided excellent customer service to clients by reserving legal orders with professionalism. Maintained and updated the computer database records. Coordinated meeting arrangements including venue selection, catering, assembling content and processed reimbursements. Supervised and monitored Office Assistants especially on court fillings.  Traveled to other job sites for special assignments.

Oakland, Ca

 Prepared and analyzed Cost Savings Reports and Usage Reports for the sales executives to ensure expenses did not exceed the budget guidelines as well as to meet the department’s goals and objectives. Provided administrative support for the Sales Operations Department including managing the department’s complex calendar and arranging meetings and travels for the sales executives. Provided human resource support for the department to ensure related activities were in compliances with the company’s policies and procedures. Processed personnel paperwork for new hires, terminations and other employee status changes. Coordinated with the IT Department to grant access of laptop and cell phone to new employees in the department.  Maintained inventory reports for the sales products (pipette and tips, etc.) in the department. Coordinated with Customer Service Department on product shipments to customers via Oracle Computer Software.

Master'S Degree, Family Practice Nurse/Nursing

Education record