Operations Manager/ Licensed Optician
CurrentManage, plan, organize, and evaluate the daily operation and quality control of multiple laboratory disciplines and/or shifts. Provides operational leadership by interacting with staff, presenting organizational capabilities, defining scope of work and delivering results through execution and technical guidance.- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including plans for direct reports and problem resolution.- Increased the efficiency of existing processes and procedures to enhance the company’s internal capacity.-Managed data collection for the updating of metrics to achieve productivity targets, eliminated errors, and delivered excellent customer service.- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations.- Knowledge of business productivity software and an aptitude for learning new applications.