Herbert Beyenbach Email & Phone Number

Consultants to the Financial Services Industry. We specialize in Mergers Integration, with emphasis on Operations and Information Technology, Internal Controls and Compliance testing, assessment and implementation, Business Process Optimization and Strategic Cost Management, using Six Sigma, Activity Based Management, Benchmarking, and Operational and Financial Risk Assessment.

SCORE "Counselors to America's Small Business" is a nonprofit association dedicated to educating entrepreneurs and the formation, growth and success of small business nationwide. SCORE is a resource partner with the U.S. Small Business Administration (SBA).

Consulting services specializing in the areas of Risk Management for the Financial Services Industry.

-- Planned and executed the merger integration of Consumer and Corporate bank Operations, Technology processes and functions of a 300-branch Mexican Bank into the Citibank structures.-- Developed and created review-team structures, work-plans and comprehensive data requirements that included O&T valuation models and integration synergies, for the Due Diligence work of bank acquisitions in Latin America.-- Streamlined mortgage loan accounting and credit card merchant process deficiencies and numerous sub-par operational processes in a medium size bank and prepared it for sale

Reporting to the Chairman of Citibank International, I was responsible for the Reengineering of Citibank's Consumer Banking businesses in Latin America. -- Developed a strategic Core Processes framework (designated Citigroup “Best Practice”) to achieve standard operating processes throughout the region. This framework was later recommended for company-wide adoption -- Designed and implemented a Strategic Cost Management Program that resulted in a reduction of base expenses by 30% (about $200 million) over a 3-year period through productivity / process redesign and rationalization / capacity planning / Activity Based Management. -- Directed investigation of major frauds and developed relevant anti-fraud processes.

Two years as COO in Citibank's Commercial Banking Group (IBG) in San Juan and six years in Citibank's Consumer Banking operation.-- Achieved significant productivity improvement through business process reengineering and productivity programs. This served as a catalyst for an eight-fold increase in net operating income in the Citibank Retail Bank operations. -- Developed and implemented a turnaround plan for the Corporate Bank business, resulting in an increase of $20 million in operating income in less than two years. -- On special assignment for the Latin America region, spearheaded a major cost reduction program across Latin America businesses and reduced base expenses by $50 million through consolidation of business functions.

Citibank Latin America's representative at Citibank's International Technology Group in Brussels, Belgium. As part of this group I became heavily involved in the first stages of Citibank's electronic banking development. I researched and developed pilots for a new generation Database and Data Administration frameworks, and was involved in the testing phase of a then new and sophisticated electronic data security system.

Located in Bogota, Colombia, I was Chief Operating Officer (or Senior Country Operations Officer as it was known then) for Citibank's Colombian banking operations, mostly Commercial Banking, and the emergence of limited Consumer Banking, in 40 locations throughout Colombia. The Operations Group had close to 1,000 employees.

A resident Inspection (Audit) Program that covered Citibank's business interests in Colombia, Venezuela, Ecuador, all Caribbean Islands, Central America and Mexico. Established and supervised seven regional "Resident Inspection Teams"

First as a team member, then as Team Captain of the First National City Bank International Traveling Inspection Team, covering all the bank's business entities in more than 100 countries.

Computer Information Systems

Boston University, Metropolitan College, Brussels, Belgium

Executive Development Program

Banking And Finance